IT Field Technician

Title: IT Field Technician

Location: Flagstaff, AZ (Northern AZ between Flagstaff and Show Low)

Type: On-Site Contract

Compensation: $22-28/hr

We are seeking a highly skilled and experienced IT Field Technician to join our client’s team. The IT Field Technician will be responsible for providing on-site technical support to clients, including hardware and software installation, maintenance, troubleshooting, and repair. You will work closely with other members of the IT team to ensure a high level of customer satisfaction and to maintain system uptime

.
Your rol

• e:Providing on-site technical support to clients for a variety of hardware and software issue
• s.Installing, configuring, and maintaining computer hardware and software, including kiosks, workstations, printers, and other peripheral
• s.Responding to help desk tickets and providing timely technical support to end-user
• s.Troubleshooting network connectivity issue
• s.Conducting regular maintenance on hardware and software systems, including updates and upgrade
• s.Collaborating with other members of the IT team to ensure system-wide compatibility and integratio
• n.Maintaining detailed documentation of all technical processes and procedure
• s.Staying up-to-date with the latest technologies and industry trend
• s.Will travel with team to various locations. May at sometimes drive own vehicle (Mileage will be reimburse

d)
What you’ve g

• ot:Bachelor's degree in Computer Science, Information Technology or a related field -OR- 3 years of relevant experie
• nceAbility to pass background ch
• eckGood driving record, able to pass possible driving record sea
• rchExperience with hardware and software installation, maintenance, troubleshooting, and repa
• ir.Experience with LAN/WAN, VPNs, TCP/IP, DNS, DHCP, and other networking technologi
• es.Experience with SCCM and/or Intune preferred, but will train for someone otherwise qualified. Knowledge of on-premise, hybrid, and cloud only device manageme
• nt.Strong problem-solving and critical-thinking skil
• ls.Excellent communication and customer service skil
• ls.Ability to work independently and prioritize tasks effective
• ly.Relevant certifications such as CompTIA A , Network , or Microsoft Certified Desktop Support Technician (MCDST) are a pl

us.
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