Evaluator/Case Manager - Delaware County Reentry Project

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.

SERVICE AREA: Housing & Justice Related Services

PROGRAM: Delaware County Reentry Project (DCRP)

JOB OVERVIEW:

The Evaluator/Case Manager will provide case management and behavioral health screening services for identified DCRP participants to assist with their reentry from incarceration. This is an in-person, field-based position that will also include work within the Delaware County jail. This position is part of a team that collaborates with the County and community-based providers in Delaware County.

RESPONSIBILITIES:

• Provide case management and behavioral health screenings to individuals who are incarcerated and who have reentered the community in Delaware County.
• Complete documentation of service provision within 24 hours of service completion in PHMC’s electronic health record.
• Provide resource coordination while participants are incarcerated.
• Provide post-incarceration support. Monitor participants’ adherence to follow-up with service referrals, including attendance at behavioral health treatment programs.
• Complete behavioral health and screening assessments for individuals within 30 days of their release from incarceration.
• Travel throughout Delaware County to meet with program participants and providers.
• Actively participate in team meetings, scheduled case conferences, and trainings as assigned.
• Actively participate in individual supervisions, case reviews, and scheduled team-building events as assigned.
• Collaborate with Delaware County jail personnel, probation/parole, community-based providers, and other assigned agencies as identified.
• Assist individuals to link to reentry support services, faith-based institutions, behavioral health services, housing and employment resources, and other identified community supports.
• Maintain participant records in accordance with agency standards, managed care, and licensing requirements.
• Prioritize assisting participants to enroll in behavioral health treatment, physical health services, housing applications, employment, entitlements, vocational services, and educational services.
• Coordinate and communicate with other programs within and outside the agency to foster a collaborative team approach.
• Perform the majority of weekly work in the community, correctional facilities, and other locations where participants are available to meet.
• Maintain a flexible work schedule if needed to provide participant services during nontraditional business hours.
• Meet with participants weekly while they are incarcerated and biweekly post-incarceration.
• Identify community resources to support participants’ reentry efforts and make referrals as appropriate.
• Coordinate activities with other members of the DCRP, including the public defender, district attorney, and probation department.
• Participate in DCRP meetings, Forensic Services meetings, and trainings as requested.

SKILLS:

• Knowledge of behavioral health services and Delaware County social service programs
• Excellent public speaking skills
• Excellent interpersonal skills
• Ability to meet timelines
• Excellent oral and written communication skills
• Good analytical and problem-solving skills
• Working knowledge of the forensic population
• Bilingual Preferred

EDUCATION: Bachelor’s degree in psychology, social work, education, or a related field

EXPERIENCE/Requirements:

• 2 years of professional experience working within the criminal justice system required
• Valid Driver's License with a reliable vehicle required
• Preferred: Experience in behavioral health services
• Preferred: Experience in providing case management and evaluation services to a chemically dependent forensic population
• Preferred: 2 years of direct participant contact in a drug and alcohol treatment setting

For additional information on Forensic Services, please visit the Forensic Services website: www.forensicservicesphilly.org

PHMC is an Equal Opportunity and E-Verify Employer.