What are the responsibilities and job description for the Certified Medical Assistant/Phlebotomist/Front Desk Clerk position at Phillips Family Medical Clinic?
Job Overview
We are seeking a dynamic and compassionate Certified Medical Assistant, Phlebotomist, and Front Desk Clerk to join our healthcare team. This multifaceted role offers an exciting opportunity to provide exceptional patient care, manage medical administrative tasks, and support clinical operations across various specialties including dermatology, hospital medicine, urgent care, and outpatient services. The ideal candidate will be energetic, detail-oriented, and passionate about delivering top-tier service in a fast-paced medical environment. This paid position is essential in ensuring smooth clinic workflows while fostering a welcoming atmosphere for all patients and visitors.
Responsibilities
- Perform patient intake procedures including recording vital signs, updating medical histories, and verifying insurance information using Electronic Health Record (EHR) systems.
- Collect blood samples via phlebotomy with precision and adherence to safety protocols, ensuring accurate labeling and documentation.
- Assist healthcare providers with clinical tasks such as medication administration, basic life support (BLS), and supporting procedures in dermatology, emergency medicine, or inpatient settings.
- Manage front desk operations by greeting patients, scheduling appointments, answering phone inquiries, and maintaining organized medical records in compliance with HIPAA regulations.
- Support medical documentation efforts by accurately recording patient interactions, updating electronic health records (EHR/EMR), coding diagnoses with ICD codes, and ensuring all medical records are complete and secure.
- Maintain a clean and organized clinical environment by sterilizing equipment, managing supplies, and adhering to infection control standards.
- Collaborate with multidisciplinary teams across hospital medicine, outpatient clinics, or trauma centers to optimize patient care delivery.
Qualifications
- Certified Medical Assistant (CMA) certification from an accredited program; additional phlebotomy certification preferred.
- Proven experience in medical office management or clinical support roles within dermatology, urgent care, hospital medicine or related fields.
- Strong knowledge of anatomy, physiology, pharmacology, medical terminology, and ICD coding standards.
- Proficiency in Electronic Health Records (EHR/EMR) systems such as Epic or Cerner; familiarity with hospital experience or Level I Trauma Center protocols is a plus.
- Hands-on experience with phlebotomy techniques and medication administration in outpatient or inpatient settings.
- Excellent patient service skills with the ability to communicate clearly and empathetically across diverse populations.
- Ability to handle multiple responsibilities efficiently while maintaining attention to detail in fast-paced environments such as emergency medicine or Geriatrics units.
Join our team where your skills make a real difference! We are committed to fostering a supportive environment that values your expertise while offering opportunities for professional growth in various healthcare settings. All roles are paid positions dedicated to enhancing patient outcomes through dedicated service and clinical excellence.
Pay: From $12.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $12