What are the responsibilities and job description for the Medical Front Desk Receptionist position at Somers Pediatrics?
We are seeking a full-time Front Desk Receptionist to join our busy office. This position is responsible for all front desk duties including providing excellent and friendly customer service, check-in/check-out, verifying insurance (via phone & insurance websites), appointment scheduling, medical records and collection of payments. As the initial contact with all who enter our office, this opportunity is perfect for someone that is empathetic, patient focused and readily willing to share a smile.
Preferred Qualifications:
- High school diploma or equivalent
- Experience working in a medical facility or physician's office (pediatrics a plus)
- Verification of insurance
- Excellent customer service skills with the ability to speak with patients and teammates in a friendly and personable manner
- Self-starter with a positive attitude and a willingness to learn duties outside their primary job
- Detail oriented, able to multi-task in a busy setting, organized, efficient, with great critical thinking skills
- Strong computer and telephone skills
****Bi-lingual a plus****
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Name 1-3 insurances that can be verified on Availity.
- Name the different Medicaid polices.
- If an insurance dates are 01/01/22-03/21/22 is it active or inactive on 05/10/2022?
- If a patient has 2 insurance polices (both commercial), how can you tell which is primary and which is secondary?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 4 years (Required)
- Computer skills: 4 years (Required)
Work Location: In person
Salary : $15