What are the responsibilities and job description for the Office Assistant position at Phelps?
Objective
The Office Assistant is responsible for greeting visitors and delivering exceptional customer service assistance to customers and other members of the team. This entails answering calls, addressing visitor questions and needs, and providing an overall welcoming environment.
Essential Functions
The Office Assistant is responsible for greeting visitors and delivering exceptional customer service assistance to customers and other members of the team. This entails answering calls, addressing visitor questions and needs, and providing an overall welcoming environment.
Essential Functions
- Answer phone calls and direct callers to the appropriate party
- Taking and delivering messages
- Process, sort, and route incoming route deposits
- Prepare special reporting
- Invoice orders
- Provide basic and accurate information in-person and via phone/email to visitors/callers
- Type documents, drafts, and reports for the garment log
- Process customer payments
- Confirm signature during customer order pickup
- Assist with filing
- Demonstrate basic knowledge of Phelps products, services, programs, promotional offers
- Apply shipping charges in system
- Assist with other minor office responsibilities and customer service
- Process mail daily
- Assist with payables
