What are the responsibilities and job description for the VP of Operations/COO position at Phaxis?
Growing fintech company who helps businesses with accounting and advisory services is seeking a VP of Operations/CEO to join their team. This person will partner with the CEO to drive enterprise execution, scalability, and operational excellence across service delivery, technology, and finance. This role translates strategy into measurable results, builds scalable operating models, and leads high-performing teams in a remote, high-growth fintech environment.
Key Responsibilities
Execute company strategy and board priorities through disciplined operating plans and KPIs.
Own end-to-end client lifecycle, service delivery, and operational performance.
Lead Client Services, Onboarding, Accounting Operations, and cross-functional execution.
Drive financial performance, capacity planning, margins, and utilization.
Partner with Product and Technology to scale systems, automation, and tech-enabled services.
Build leadership talent, org design, and a culture of accountability.
Oversee risk, compliance, and operational governance; support board and investor reporting.
Qualifications
12 years senior operations leadership in fintech, SaaS, or tech-enabled services.
Proven experience scaling recurring-revenue organizations (100 employees).
Strong P&L, margin, and financial management expertise.
Data-driven, tech-forward operator with remote leadership experience.
Bachelor's required; CPA, MBA, or advanced degree preferred.
Base salary - $175,000-$225,000 base
Salary : $175,000 - $225,000