What are the responsibilities and job description for the CARE DELIVERY MANAGER - RN position at Phaxis?
Care Delivery Manager (RN) - Managed Long Term Care
đ° $67-$70/hr | đ M-F, 8:30-5 (1 hr lunch)
đ Non-Profit MLTC |Â ContractÂ
đ Bronx, NY
This isnât a back-office role. This is where clinical leadership meets real-world impact.
We are partnering with a mission-driven Managed Long Term Care organization serving elderly, disabled, and chronically ill populationsâand they need a Care Delivery Manager who knows how to run point on care, people, and process.
You will ensure care is coordinated, compliant, and actually working for the members itâs meant to support.
What youâll own:
- Lead care delivery across the siteâensuring care plans are meaningful, executed, and driving outcomes
- Run the interdisciplinary team (IDT) processâmeetings, service requests, and real-time coordination
- Oversee staff performance, coverage, and day-to-day clinical operations (this is hands-on leadership)
- Monitor documentation, audits, and complianceâkeeping everything aligned with NYS and federal regs
- Partner across teams (clinical, transitions, facilities) to manage member movement and continuity of care
- Step in as escalation pointâincidents, grievances, after-hours coverage, and problem-solving in real time
What you bring:
- Valid New York State RN license, required
- Managed Long Term Care (MLTC) experience - non-negotiable
- Minimum 2yrs Supervisory experience leading clinical teams in home care, LHCSA, CHHA, or similar settings
- Minimum 1yr experience working with a frail or elderly population
- Strong grasp of UAS, care planning, and regulatory expectations
- Ability to lead, pivot, and hold a high bar without losing the human side of care
This is a high-visibility role with real influenceâideal for someone who knows MLTC, can lead people, and isnât afraid to take ownership.
If thatâs you, or someone in your network, letâs connect.
Salary : $67 - $70