Manufacturing Account Planner

Job Title: Manufacturing Account Planner

Location: Lindon, Utah

Company: Pharmatech Labs

About Us:

Pharmatech Labs, located in Lindon, Utah, is a premier nutritional contract manufacturer specializing in liquid and powder supplements. We offer comprehensive, accelerated, one-stop-shop services, including; Concept development, Research and development, Customization and flavor work, In-house laboratory testing, Quality manufacturing, and Packaging and kitting.

Our mission is to enhance lives by being the most customer-focused manufacturer of health products, delivering an unparalleled experience in the development and production of nutritional products.

Job Type: Full Time

Schedule: Monday- Friday - Regular Office Hours

Job Summary:

The Manufacturing Account Planner is responsible for managing the customer facing delivery performance, finished good planning and demand planning for our build to order nutraceutical manufacturing facility.

Duties & Responsibilities:

Customer Facing:

• Interacts with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues.
• Demonstrates the ability to establish and maintain effective relationships with customers by providing order visibility, honest communication, and effective solutions to issues that may arise.
• Interacts and communicates collaboratively within all departments to ensure appropriate delivery dates are promised and consistently achieved.
• Manages customer New Product Introduction timelines and projects.

Resource Coordination:

• Determine long term allocation needs for personnel, equipment, and tooling to support customer demand.
• Report on all work center capacity constraints based on customer forecast and current demand.
• Work with Production teams and the Master Scheduler to minimize waste in scrap, labor and/or changeovers.
• Improve customer service levels through creative collaboration resulting in a best-in-class experience.

Analyze Demand Data:

• Coordinate and lead the monthly forecast review meeting and prepare information packet.
• Compare forecast with actual demand and adjust forecast as necessary.
• Coordinate with sales and manufacturing for forecast output to clearly define production plans.
• Analyze and maintain the appropriate inventory levels in accordance with stated goals and annual turns.
• Track and report forecast accuracy, inventory levels, inventory turns and customer on time delivery.
• Provide support for planning, company goal and direction.

Job Requirements:

• Strong analytical skills especially in dealing with complex issues and data.
• Statistical knowledge in business, economics and operations management.
• Knowledge of production planning and production scheduling methodologies.
• Ability to exercise judgment in selecting methods/techniques for obtaining solutions.
• Proficient with Excel, specifically using formulas.
• Proficient with MRP/MPS systems.
• Ability to accurately report and make calculations.
• Good verbal and written communication skills.

Education & Work Experience:

• APICS Certification preferred
• Associate degree or higher required in Supply Chain or Business-related discipline.
• 2 - 5 Years’ experience in Analytics, Forecasting, and Production Planning.
• 3 - 5 years of prior work experience in the manufacturing environment
• 3 – 5 years of experience with MRP/ERP systems
• Nutraceutical industry experience is preferred.
• Proficient with Microsoft Word, Excel, Power-point, and Microsoft suite software.
• General understanding of manufacturing, scheduling and materials consumption required.
• Knowledge of inventory control practices.

Work Conditions:

• Environment: Office setting within a manufacturing facility specializing in nutritional liquids and powders; regular collaboration with other departments.
• Physical Requirements: Prolonged periods of sitting at a desk and working on a computer; occasional walking on the production floor.
• Schedule: Full-time, typically Monday through Friday; may require occasional flexibility to accommodate production schedules or client deadlines.
• Work Dynamics: Fast-paced environment requiring coordination across multiple departments, frequent communication via email and meetings, and strict adherence to production and quality timelines.
• Compliance: Must adhere to cGMP, FDA, and company safety and confidentiality policies.
• Culture: Collaborative and growth-oriented workplace that values communication, teamwork, and continuous improvement.

Benefits:

• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid Time Off.
• Paid Holidays.
• Professional development and training opportunities.

Pharmatech Labs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.