What are the responsibilities and job description for the USA - Document Controller - II - USD position at pfizer?
Veeva Report Content Planning & Document Workflow Support (DSRD)
Engagement Type: Contractor (Individual Contributor)
Function: Drug Safety Research & Development (DSRD)
Objective
Provide execution support for report content planning and document workflow activities in Veeva, enabling DSRD teams to effectively organize, track, and complete nonclinical report deliverables.
Scope of Work
Report Content Planning
Create and maintain content plans for nonclinical reports in Veeva
Define and track:
Report components and deliverables
Authors/contributors
Key timelines and dependencies
Monitor progress and follow up on incomplete or delayed content
Document Workflow Execution
Support documents through Veeva workflows, including:
Draft intake and setup
Review coordination
Approval routing
Ensure documents are progressing appropriately and updated in the system
Troubleshoot routine workflow or routing issues
SOP & Controlled Document Processing
Support workflow execution for SOPs and controlled documents
Assist with document updates, revisions, and routine processing
Maintain document organization within Veeva
Stakeholder Coordination
Track document and content status across contributors
Provide follow-ups and reminders to maintain progress
Serve as day-to-day support for workflow-related questions
Key Deliverables
Active Veeva content plans for nonclinical reports
Updated and maintained document workflows (reports SOPs)
Status tracking and follow-up on content completion
Basic process/job aid support as needed
Estimated Effort & Volume Assumptions
Content Planning
~10–20 active report content plans at a time
~3–6 new/updated plans per month
~2–4 hours per plan (setup ongoing maintenance)
Document Workflow Support
~50–100 documents/month moving through workflows
~10–20 minutes per document for coordination, routing, and tracking
SOP / Controlled Documents
~10 SOP/document updates per month
~1–2 hours per document
Coordination & Follow-Up
~25–35% of time spent on stakeholder coordination and tracking
Total Level of Effort
Estimated 1.0 FTE contractor
Workload may fluctuate based on report cycles and Veeva adoption phase
Required Qualifications
Experience with Veeva Vault (RIM, QualityDocs, or similar)
Experience supporting document workflows or document management systems
Strong coordination, organization, and tracking skills
Preferred Qualifications
Experience in pharma/biotech R&D environment
Familiarity with nonclinical reports or scientific documentation
Engagement Model
Contractor, execution-focused role (no leadership responsibility)
Works under direction of DSRD SMEs and study teams
Hybrid collaboration with U.S.-based team