What are the responsibilities and job description for the Administrative Assistant position at Peters Heating & A/C?
Company Overview
Peters Heating & A/C is a family-owned company serving the Edwardsville, IL area. We take pride in delivering quality work and ensuring customer satisfaction through reliable and professional heating and cooling solutions.
Job Overview
We are seeking a reliable and detail-oriented Administrative Assistant to support our daily office operations. This role is essential to ensuring smooth workflow across departments, including customer service, accounting support, and service coordination. The ideal candidate will have strong organizational skills, the ability to multitask, and prior experience in the HVAC or construction industry.
Work Schedule:
- Monday–Friday, 8:00 AM – 5:00 PM
Responsibilities:
- Answer and direct incoming phone calls in a professional manner
- Greet customers, vendors, and visitors and provide excellent customer service
- Manage incoming and outgoing mail, packages, and deliveries
- Perform general administrative and clerical duties
- Assist with accounts receivable, including posting payments and tracking outstanding balances
- Prepare and process invoices accurately and in a timely manner
- Support job costing by entering and maintaining job-related financial data
- Dispatch and schedule service calls, coordinating with technicians and customers
- Maintain organized records, files, and documentation
- Assist with additional office tasks as needed to support team operations
Qualifications:
- Minimum of 3 years of administrative experience required
- Previous experience in HVAC, construction, or a related industry preferred
- Strong communication and customer service skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with accounting or service management software is a plus
- Ability to prioritize tasks and manage time effectively in a fast-paced environment
- High level of attention to detail and accuracy
- Professional demeanor and strong work ethic
What We Offer:
- Competitive, performance-based wages
- Comprehensive benefits package:
- Health, Dental, and Vision insurance
- 401(k) retirement plan
- Paid vacation and holidays
- 100% company-paid pension plan
- A supportive, team-focused work environment
Apply online at: www.petersheatingandair.com or in person at 3885 Schipkowski Rd, Edwardsville, IL 62025
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Administrative: 3 years (Required)
- HVAC Administrative: 3 years (Preferred)
Ability to Commute:
- Edwardsville, IL 62025 (Required)
Work Location: In person
Salary : $18 - $21