Receptionist/Job Costing & Billing

Company Overview
Peters Heating & A/C is a family-owned company serving the Columbia, MO area. We take pride in delivering quality work and ensuring customer satisfaction through reliable and professional heating and cooling solutions.

Job Overview
Peters Heating & Air Conditioning is looking for a dependable, organized, and customer-focused individual to join our team as a Receptionist / Job Costing & Billing . This position will provide a welcoming first point of contact for customers and visitors while also supporting our accounting and operations teams with job costing, billing, and administrative responsibilities.

We are looking for someone who is professional, detail-oriented, comfortable working with numbers, and able to manage multiple priorities in a fast-paced environment.

Reception & Customer Service

• Greet customers and visitors in a friendly and professional manner.
• Answer and direct incoming phone calls.
• Assist customers with questions and direct them to the appropriate department or employee.
• Receive and distribute mail and other correspondence.
• Maintain a professional and organized reception area.
• Assist with general office and administrative duties as needed.

Job Costing & Billing

• Review completed service and installation jobs for accuracy and completeness.
• Enter and maintain job costing information in the company’s accounting/software systems.
• Review labor, materials, equipment, and other job-related costs.
• Verify that job costs are properly assigned to the appropriate jobs.
• Prepare and process customer invoices.
• Review invoices for accuracy before billing.
• Research and resolve discrepancies related to job costing, billing, or supporting documentation.
• Work with Service, Installation, Parts, and Accounting personnel to obtain missing information and documentation.
• Assist with maintaining accurate job records and supporting documentation.
• Monitor jobs to ensure billing is completed in a timely manner.
• Assist with month-end job costing and billing processes as needed.
• Communicate with customers regarding billing questions when appropriate.

Administrative Support

• Assist with data entry, filing, scanning, and other general office functions.
• Maintain confidentiality of customer and company information.
• Provide administrative support to management and other departments as needed.
• Perform other duties as assigned.

Qualifications

• Previous receptionist, office administration, accounting, billing, or related experience preferred.
• Strong attention to detail and accuracy.
• Comfortable working with numbers and financial information.
• Proficient with Microsoft Office, including Outlook and Excel.
• Ability to learn and navigate company software and accounting systems.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to prioritize and manage multiple tasks.
• Professional, friendly, and customer-service oriented.
• Ability to work independently while also being a strong team player.
• Previous experience with job costing, invoicing, or accounts receivable is a plus.

What We Offer

• Competitive wages
• Medical, dental, and vision insurance
• 401(k) Retirement Savings Plan
• Company-paid Profit Sharing Plan
• Supplemental insurance options
• Company trip
• Year-round, steady work
• Training and opportunities for advancement
• Family-owned and operated company with a long history in the community

To Apply:

Please submit your resume or apply in person at 3801 Waco Rd Columbia, MO

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• HVAC Administrative: 1 year (Preferred)
• Administrative: 1 year (Required)

Ability to Commute:

• Columbia, MO 65203 (Required)

Work Location: In person

Salary : $18 - $22