COC Compliance & Support Coordinator

Job Title: CoC Compliance & Support Coordinator

Job Type: Full-time

Job Classification: Exempt

Reports to: CoC Administrative Manager

Summary/Objective

The CoC Compliance & Support Coordinator provides essential compliance, communication, and technical assistance functions to ensure the Continuum of Care (CoC) meets HUD requirements and operates with transparency, accuracy, and consistency. This role supports the CoC Administrative Manager and CoC Director by overseeing HUD compliance activities; completing and submitting the annual CoC Registration and Grant Inventory Worksheet (GIW); developing and publishing NOFO timelines and applicant guidance; and providing training and technical assistance to CoC‑funded and prospective applicants. The position also manages CoC communication platforms—including the website, Basecamp, and email distribution lists—to ensure timely, accessible, and systemwide information sharing. The CoC Compliance & Support Coordinator plays a key role in strengthening system performance, supporting applicants, and maintaining audit‑ready documentation across all CoC processes.

Key Responsibilities

1. HUD Compliance & Annual CoC Requirements

• Complete and submit the annual CoC Registration and Grant Inventory Worksheet (GIW) in alignment with HUD requirements.
• Maintain audit‑ready documentation for all compliance submissions and HUD‑required records.
• Support the CoC Administrative Manager and CoC Director in ensuring adherence to HUD regulations, notices, and timelines.
• Track HUD updates, policy changes, and compliance expectations and communicate them to CoC stakeholders.

2. NOFO Support, Timelines & Applicant Guidance

• Develop, publish, and maintain NOFO timelines, instructions, and applicant guidance documents.
• Provide technical assistance to CoC‑funded agencies and prospective applicants, including training on HUD requirements, application components, and submission processes.
• Assist with organizing applicant workshops, office hours, and resource materials.
• Support documentation and process integrity for the annual competition (excluding scoring or funding decisions).

3. Training & Technical Assistance

• Coordinate and deliver training related to HUD compliance, NOFO preparation, and CoC expectations.
• Maintain training records, attendance logs, and resource libraries.
• Assist in developing written guides, templates, and tools to support provider capacity and compliance.

4. Communication & Information Management

• Manage and update CoC communication platforms, including:
  • CoC website (posting agendas, minutes, notices, policies, and resources)
  • Basecamp (maintaining project spaces, file organization, and communication threads)
  • Email distribution lists (ensuring accurate membership and timely dissemination of information)
• Ensure all communication is timely, transparent, accessible, and aligned with CoC governance requirements.
• Support the CoC Administrative Manager in maintaining calendars, public‑facing materials, and documentation repositories.

5. System Coordination & Administrative Support

• Assist the CoC Administrative Manager with governance support, including preparing materials, tracking attendance, and maintaining records.
• Support cross‑system coordination with HMIS, Coordinated Entry, City departments, and partner agencies.
• Provide administrative support for seasonal initiatives such as winter sheltering coordination, PIT Count preparation, and emergency response activities.
• Maintain organized, audit‑ready documentation for all CoC compliance and communication functions.

Qualifications

• Bachelor’s degree preferred (public administration, social work, nonprofit management, or related field preferred).
• Minimum 2–4 years of experience in compliance, grants, administrative coordination, or HUD‑funded programs; experience in homelessness services strongly preferred.
• Strong understanding of HUD CoC regulations, NOFO processes, or federal grant compliance preferred.
• Excellent written and verbal communication skills, including the ability to translate complex requirements into clear guidance.
• Proficiency with Microsoft Office, virtual meeting platforms, and cloud‑based collaboration tools; experience with website content management preferred.
• Strong organizational skills with the ability to manage multiple deadlines and maintain detailed documentation.
• Ability to maintain confidentiality, manage sensitive information, and support transparent governance processes.
• Commitment to equity, accessibility, and person‑centered service delivery.

Core Competencies

• Exceptional organization and attention to detail
• Clear and professional communication
• Reliability and follow‑through
• Compliance and documentation management
• Stakeholder coordination and customer service
• Adaptability in fast‑paced or crisis‑response environments
• Equity‑centered administrative practice

Compensation & Benefits

• Competitive salary commensurate with experience
• Health, dental, and vision insurance
• Retirement plan with employer match
• Generous PTO and paid holidays
• Professional development opportunities
• Hybrid office/community work with regular local travel for meetings and events

Other Duties

This job description is not exhaustive. Duties and responsibilities may evolve based on organizational needs and growth.

Supervisory Responsibility

This position has no supervisory responsibilities.