Senior Account Executive

The Senior Account Executive (SAE) is responsible for leading medical communications projects of various types and sizes for an assigned client or set of clients. The Senior Account Executive will assume responsibilities for duties across multiple projects and may lead segments of a single client, requiring limited oversight from senior Client Services team members. The position requires the ability to take and give direction from / to the integrated team regarding what constitutes smart strategy and exceptional work. The Senior Account Executive has a solid understanding of medical communications agency work, including an understanding of pharmaceutical company structure with experience managing projects for both marketing and medical affairs departments. The Senior Account Executive should demonstrate curiosity for continued learning about medical communications and oncology. 

Essential Functions #LI-Remote 

• Manage assigned clients and projects from planning to closeout 

• Master existing agency processes with ability to train and be a resource for other Account Services staff   

• Schedule and lead project-related teleconferences with clients and internal team 

• Create project timelines and ensure team alignment 

• Develop project estimates and statements of work  

• Take primary responsibility for project financial health, including management of project expenses, tracking project status for monthly forecasting and billing purposes, and monitoring team hours 

• Lead internal communications and collaboration across departments, including setting expectations and timelines at project outset and throughout project duration  

• Think critically to anticipate potential roadblocks or issues for every project 

• Inform team members and manager of important client and internal team updates 

• Demonstrate the ability to learn and understand assigned clients’ business to evaluate work based on strategy and objectives 

• Identify potential new business opportunities by listening closely to client’s needs and perceived gaps, and successfully recommend tactics to clients 

• Execute successful live and virtual meetings for clients, including management of the following: 

• • Oversee logistics or team managing logistics, including participant communications, venue needs, and partnership with MSS for content needs 

• • Build and maintain relationships with meeting participants, faculty, and other thought leaders 

• • Oversee live meeting compliance including pre-meeting compliance checks and accurate record keeping for Sunshine Act Reporting 

• • Provide onsite live meeting management, including client interactions, participant registration, meeting planning and faculty maintenance when necessary 

• Partner with freelancers or members of other departments such as Medical Writing, Editorial, Creative, Meeting Planning, Compliance and Accounting for the successful management and execution of projects 

• Support team growth and development including directly or indirectly managing direct reports; provide mentorship and regular actionable feedback to team members while delegating responsibilities to team and management as needed 

Additional responsibilities may be assigned as needed. 

Competencies 

• Excellent verbal and written communication skills 

• High attention to detail 

• Ability to handle direct client contact and provide client counsel while keeping management and internal partners informed 

• Ability to effectively collaborate with different people and work styles 

• Ability to work effectively in a remote environment 

• Experience leading tactical projects while proactively working with management to identify strategic recommendations 

• Demonstrated success managing multiple projects, schedules, and client deadlines concurrently 

• Ability to think critically and manage shifting client priorities to provide direction to team 

• Refined presentation skills (in-person and via phone or video web conference) 

• Proficient in Microsoft Office Suite and ability to adapt to other online resources important for conducting remote-base business (Microsoft Teams, Zoom, Webex, Slack, etc.) 

• Demonstrates and assists others with aligning to Petauri values