What are the responsibilities and job description for the Fulfillment Supervisor position at Pestie?
About Pestie
Pestie is on a mission to revolutionize the pest control industry. We make it ridiculously easy for homeowners to keep bugs out—without the hassle, hidden fees, or high costs of traditional pest control services. Our smart, science-backed approach delivers professional-grade pest protection straight to customers’ doors, making DIY pest control more effective and convenient than ever.
We’re a fast-growing, ambitious team that thrives on innovation, data-driven decision-making, and a customer-first mindset. At Pestie, you won’t just have a job—you’ll have the opportunity to make a real impact, solve exciting challenges, and grow alongside a company that’s shaking up an outdated industry.
We believe in hiring smart, passionate people and giving them the freedom to do their best work. If you’re looking for a place where you can challenge yourself, contribute meaningfully, and be part of a team that’s building something special, we’d love to hear from you!
About The Role
We're looking for a Fulfillment Supervisor to help coordinate daily warehouse operations and ensure work moves efficiently throughout the fulfillment process. This role directly supervises warehouse team members and is accountable for daily fulfillment performance, including productivity, accuracy, safety, and service-level results. The Fulfillment Supervisor provides day-to-day leadership on the warehouse floor, ensuring employees are trained, supported, and meeting operational expectations.
The ideal candidate is highly organized, detail-oriented, and enjoys solving operational challenges in a fast-paced environment. This position works closely with the Fulfillment Manager to support day-to-day warehouse operations and help keep teams aligned with business priorities.
What You'll Do
Pestie is on a mission to revolutionize the pest control industry. We make it ridiculously easy for homeowners to keep bugs out—without the hassle, hidden fees, or high costs of traditional pest control services. Our smart, science-backed approach delivers professional-grade pest protection straight to customers’ doors, making DIY pest control more effective and convenient than ever.
We’re a fast-growing, ambitious team that thrives on innovation, data-driven decision-making, and a customer-first mindset. At Pestie, you won’t just have a job—you’ll have the opportunity to make a real impact, solve exciting challenges, and grow alongside a company that’s shaking up an outdated industry.
We believe in hiring smart, passionate people and giving them the freedom to do their best work. If you’re looking for a place where you can challenge yourself, contribute meaningfully, and be part of a team that’s building something special, we’d love to hear from you!
About The Role
We're looking for a Fulfillment Supervisor to help coordinate daily warehouse operations and ensure work moves efficiently throughout the fulfillment process. This role directly supervises warehouse team members and is accountable for daily fulfillment performance, including productivity, accuracy, safety, and service-level results. The Fulfillment Supervisor provides day-to-day leadership on the warehouse floor, ensuring employees are trained, supported, and meeting operational expectations.
The ideal candidate is highly organized, detail-oriented, and enjoys solving operational challenges in a fast-paced environment. This position works closely with the Fulfillment Manager to support day-to-day warehouse operations and help keep teams aligned with business priorities.
What You'll Do
- Support daily warehouse operations including fulfillment, shipping, receiving, and inventory management.
- Coordinate workflow and assist with labor allocation to ensure operational priorities are met.
- Monitor order flow, inventory movement, and productivity throughout the warehouse.
- Assist with onboarding and training employees on warehouse processes and procedures.
- Ensure compliance with safety, quality, and operational standards.
- Identify operational bottlenecks and communicate improvement opportunities.
- Utilize warehouse management systems and reporting tools to support operational efficiency.
- Troubleshoot day-to-day operational issues and escalate concerns when appropriate.
- Partner with the Fulfillment Manager and warehouse team to improve processes and workflow.
- Help maintain a clean, organized, and safe warehouse environment.
- 3 years of experience in warehouse, fulfillment, logistics, or distribution operations
- Previous leadership or supervisory experience preferred
- Strong organizational and problem-solving skills
- Ability to prioritize tasks and adapt to changing business needs.
- Experience using warehouse management systems (WMS) and operational reporting tools
- Comfortable working in a fast-paced, changing environment
- Strong communication and attention to detail
- Help ensure products move efficiently from our warehouse to customers.
- Play an important role in supporting operational excellence and customer satisfaction.
- Work closely with warehouse leadership to improve processes and solve challenges.
- Have a direct impact on productivity, accuracy, and operational success.
- Join a team that values ownership, collaboration, and continuous improvement.
- Ability to stand, walk, bend, and lift up to 50 pounds throughout the workday
- Comfortable working in a warehouse environment