Interpreter Department - Scheduler

Apply at https://www.perspectivescorporation.com/apply

General Position Description:

The Scheduler is responsible for overseeing the interpreting schedules using several software platforms to provide quality interpreting supports to consumers, interpreters, and employees. Responsibilities include: Processing interpreting requests, managing the weekly schedule, and coordinating interpreter and requestor availability. In addition, follows-up and manages all aspects of assignments to interpreters thoroughly, efficiently and timely.

Broad Areas of Responsibility:

Participating in agency activities, serving on committees, and communicating the agency’s values and principles to others; coordinating and monitoring effective activities and providing training and mentoring to new and existing employees; summarizing data on progress.

Minimal Qualifications:

• High School Diploma or GED Equivalent

• Proficiency in ASL & understanding of various communication styles

• Demonstrates ability to prioritize tasks and assignments based upon agency needs

• Strong level of organizational skills to manage workload effectively and efficiently

• Attention to detail with the ability to achieve thoroughness and accuracy when reviewing all Interpreting requests

• Exceptional interpersonal skills to communicate and collaborate with all employees of the Agency, external Interpreters, individuals supported, and the community

• Knowledge and application of best practices related to scheduling assignments and delivering American Sign Language (ASL) services

• Knowledge of Interpreter’s Code of Professional Conduct

• Knowledge of Deaf Culture and communication access

• Must have critical thinking skills to provide solutions when practical issues come up associated with scheduling of assignments and delivering ASL services

• Must be able to multitask various schedules and projects

• Must be flexible and adaptable with changing work demands

• Proficient in Microsoft Applications, PowerPoint and

Google Suite platform

• Valid driver’s license, access to insured vehicle and favorable driving record

• Some travel requirements to satisfy he needs of interpreting assignments/projects

• Must be able to present a favorable BCI

Desired Qualifications:

• A Bachelor’s Degree or equivalent experience

• Knowledge of Interpreting Scheduling Platform

Competency Areas

1. Scheduling ASL Interpreters for agency & external requests

2. Organization & Prioritization

3. Confidentiality

4. Public Relations

5. Communication, Teamwork & Collaboration

6. Computer Operations, Tracking & Reporting

7. Works Independently & Prioritizes

8. Policies, Procedures & Rule Compliance