Director of Supports and Services

Overview
We are seeking a highly skilled and dedicated Director of Supports and Services to lead and oversee Person Directed Supports Adult Program across multiple locations. This pivotal role requires a strategic leader committed to enhancing service delivery, fostering strong community relationships, and ensuring compliance with regulatory standards. The ideal candidate will possess extensive management experience, a deep understanding of program development and evaluation, and a passion for supporting children and youth with developmental disabilities, behavioral health needs, and mulit-system involvement. This position offers an opportunity to make a meaningful impact on families and the community at large by directing comprehensive support services with professionalism and compassion.

Essential Functions:

Case Management Services (examples of services can include but are not limited to):

• Coordination with County and Youth agencies, support coordinators, treatment providers and educators
• Mentoring and supervision of staff
• Assists in the planning and development of the Individual Support Plan
• Completion of monthly reports

Direct Treatment Services (examples of services can include but are not limited to):

• Coordination of staff shift schedules
• Assists in the planning and development of household budgets.
• Ensures all programs are always in compliance with their applicable licensing regulations (PA Code Chapter 6400 Regulations)
• Participates in the training and evaluation of subordinates
• Meeting with referrals to assess appropriateness for program

Job Responsibilities:

Creates/promotes a culture centered on building self-directed lives with the people we support.

• Oversees and manages all operations of the supports and services (including operations of all homes)

• Ensures the health, safety, and wellbeing of the individuals in the home

• Implements agency policies and procedures

• Adheres to all laws, licensing regulations, and compliance guidelines

• Demonstrated effective administration of assigned units; complies with established

administrative policies and duties.

• Displays principles of good management and applies these principles in daily work performance.

• Assures program staffing needs are met for all homes.

• Coordinate allotted work schedule and assigned duties; effectively performs on-call duties.

• Abides by established policies and procedures of the agency, County, and State; offers direction and supervision for compliance for Direct Care Supporters and Direct Care Supervisors.

• Makes independent decisions regarding program operations within her/his authority.

• Evaluates and appropriately acts in emergency situations, assisted as needed and reports to the Senior Executive Director.

• Notifies the Senior Executive Director and Agency RN in an accurate and timely manner of unusual incidents, problems and changes in individual’s programmatic, medical, or behavioral needs.

• Promotes a positive working relationship with all employees.

• Assures the individuals have a comfortable, clean, orderly, and safe living environment.

• Coordinates and reviews the careful preparation with individuals’ records and ensures that they are kept accurate and up to date.

• Maintains statistics and prepares and submits reports as directed by the Senior Executive Director

• Ensures that programmatic and behavioral routines are followed as established; follows

established procedures when making changes.

• Attend all individual related individual meetings.

• Attend supervisory meetings.

• Attend staff meetings.

• Conduct staff meetings to include meeting notes and the agenda.

• Participates in required in-service training and professional growth activities.

• Provides direct support as needed.

• Handles individual or personnel grievances and reports or refers them to the Human Resource Department.

• Cooperate with parents, service agencies, and administration regarding programs and

habilitative planning.

• Assists in establishing good public relations.

• Completes all reporting requirements

• Completes other duties as assigned by Person Directed Supports, Inc.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree from an accredited College or University and four

years’ experience working directly in Human Services. Two of those

years must be working directly with children and adolescents.

or:

Master’s Degree from an accredited College or University and two

year’s experience working directly in Human Services. One of those

years must be working directly with children and adolescents.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person