What are the responsibilities and job description for the Service Manager - Affordable Housing position at Percy?
At Percy, we're building new ways to connect talented professionals with meaningful career opportunities at leading companies in the multifamily industry. We're currently seeking an EPA-certified Service Manager to lead maintenance operations across a small, three-site residential portfolio in Philadelphia.
This is a true leadership seat, not a hands-only technician role. You’ll own maintenance performance end to end across a 180 unit city cluster that includes scattered-site buildings and older housing stock with aging high-pressure HVAC systems. The right candidate is a process-driven supervisor who can lead a small technician team, stay sharp technically, and keep work orders, turns, vendors, and compliance moving smoothly across multiple locations.
If you'd like to be considered, please submit a resume for review.
Responsibilities
- Lead day-to-day maintenance operations across a 180 unit, multi-property Philadelphia portfolio
- Supervise and develop a small team of maintenance technicians across multiple sites
- Oversee work orders, unit turns, preventive maintenance, and vendor coordination
- Perform and/or direct HVAC work including high-pressure system troubleshooting and condenser replacements
- Maintain strong administrative execution across work order systems, email, and basic reporting
Qualifications
- Active EPA Section 608 certification
- 2 years of experience supervising residential or multifamily maintenance teams
- Hands-on HVAC capability, including experience with high-pressure systems (including R-22 environments)
- Strong organizational and administrative skills (work orders, email, Excel or similar tools)
- Valid driver’s license and daily access to a personal vehicle (van or truck preferred)
Perks
- Total compensation range of approximately $67,000 to $75,000 (base plus bonus potential), with top-end total comp around $75,000
- Base pay approximately $32 to $35 per hour plus quarterly team bonus and annual merit bonus potential
- Possible signing bonus for a strong, qualified hire
- Fast hiring process with a single-round virtual interview
- Full benefits package including all major insurance, 401k, and PTO
Salary : $67,000 - $75,000