What are the responsibilities and job description for the Import Manager (Air & Ocean) position at People Freight | Freight Forwarding & Logistics Recruitment Specialists?
Import Manager (Air & Ocean) | Atlanta, GA | Salary up to $90,000
This role is responsible for overseeing and managing end-to-end international import operations across air and ocean freight. The ideal candidate will bring strong leadership, problem-solving, and organizational skills, with the ability to manage multiple shipments, processes, and stakeholders in a fast-paced logistics environment.
Compensation & Benefits
- Salary up to $90,000 depending on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
Key Responsibilities
- Oversee and manage international import shipments via air and ocean from origin through final delivery
- Supervise and support import operations staff, ensuring high performance and adherence to procedures
- Review and approve import documentation (e.g., bills of lading, arrival notices, commercial invoices, packing lists) for accuracy and compliance
- Ensure full compliance with U.S. Customs regulations and import requirements
- Manage and coordinate customs clearance processes, working closely with customs brokers
- Act as the primary escalation point for shipment delays, customs issues, and client concerns
- Build and maintain strong relationships with carriers, overseas agents, customs brokers, and key clients
- Monitor shipment progress and implement solutions to resolve delays, holds, or clearance issues
- Oversee delivery coordination and inland transportation arrangements
- Ensure accurate billing, file closure, and maintenance of shipment records in internal systems
- Support pricing, quoting, and cost control initiatives in collaboration with sales and pricing teams
- Identify process improvements to enhance efficiency, reduce costs, and improve service quality
Qualifications & Requirements
- 3-5 years of experience in freight forwarding, logistics, or import operations (air and/or ocean)
- Prior experience in a supervisory or senior-level role preferred
- Strong knowledge of import documentation and customs clearance procedures
- Solid understanding of U.S. Customs regulations (e.g., entry filing, HTS classification basics, ISF filing for ocean shipments)
- Excellent leadership, communication, and organizational skills
Key Competencies
- Leadership and team management
- Problem-solving and decision-making
- Attention to detail and compliance focus
- Customer relationship management
- Operational efficiency and process improvement
Salary : $90,000