What are the responsibilities and job description for the RMA Returns / Data Entry position at People First Employment?
Job description:
We are looking for a high-volume RMA / Return Data Entry to join our team. The ideal candidate will be processing customer returns, understanding of data confidentiality principles is compulsory. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.
Schedule: Monday- Friday
7:00 am - 4:00 pm
Payrate; $18.50/hr
Responsibilities
- Opening and inspecting returned packages
- Highly organized and detailed oriented.
- Accurately input case notes and data into computer system
- Ability to multitask in a fast-paced environment.
- Accurately process document for replacement order and/or refund request from customers
- Receiving returned items at the dock
- Communicate status of returns to customer's e-mail.
- Communicates with other departments to resolve issues and prevent re-occurrences.
- Other warehouse general labor tasks as requested
Skills
- 1 yrs of proven experience as RMA / data entry clerk
- Fast typing skills: Knowledge of touch typing system is strongly preferred
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, Outlook, etc.)
- Working knowledge of office equipment and computer hardware
- Basic understanding of databases
- Good command of English both oral and written and customer service skills
- Great attention to detail
- High school degree or equivalent
Specializing in the placement of professionals in the logistics & manufacturing world, People First Employment can help you find the job you need to get to the next level! Our goal is to help you with all of your individual needs and give you amazing customer service because we do care about you, hence our company name- People First Employment.
Salary : $19