What are the responsibilities and job description for the Service Advisor Marysville, OH position at Penske Vehicle Services?
Service Advisor
The Service Advisor assists Honda Associates in scheduling automotive appointments, confirming completion of work, and reviewing repairs on motor vehicles.
Job type: Full-time
Location: Marysville, Ohio
Essential Job Functions
Schedule
The Service Advisor assists Honda Associates in scheduling automotive appointments, confirming completion of work, and reviewing repairs on motor vehicles.
Job type: Full-time
Location: Marysville, Ohio
Essential Job Functions
- Schedule company and client owned vehicles for services and repairs
- Advise customers on cost for routine service items and repairs
- Open and close service repair orders
- Data entry for warranty claims to American Honda
- Maintain data in web-based systems for company vehicles
- Monitor, react and respond to Service Center customer needs
- Provide, foster and encourage daily teamwork and collaboration
- Ensure parts are ordered for needed repairs
- Basic automotive knowledge desired
- Must have good communication and customer service skills
- Computer experience (Microsoft Office)
- Must wear steel toed shoes
Schedule
- 8-hour day shift
- Monday to Friday
- Opportunity for growth
- Work-life balance
- No weekends
- Paid Holidays
- Climate controlled environment
- Non - commissioned
- Medical, Dental, Vision, Life insurance.
- 401(k) with an employer match program.
- Paid time off (PTO).
- Short-term and long-term disability.
- Performance-based bonus incentive program.