What are the responsibilities and job description for the Operations Manager position at pennant?
π Join Our Leadership Team in Senior Living! π Assistant Executive Director / Operations Leader π Locations: Autumn Embers Senior Assisted Living Harbor View Assisted Living Meadow View Assisted Living Scandinavian Court Assisted Living π Make a Difference Every Day Are you a compassionate leader who thrives in a people-first environment? Do you have a passion for senior care and a talent for building strong teams? We are looking for a dynamic Operations Manager to help lead our assisted living communitiesβcreating a warm, welcoming, and safe home where residents and staff flourish. π What Youβll Do As a key leadership partner to the Executive Director, you will: β¨ Create a Home-Like Environment Foster a culture that feels welcoming, supportive, and resident-centered Build meaningful relationships with residents, families, and the community π€ Lead and Inspire Teams Motivate, coach, and develop staff to deliver exceptional care Promote teamwork, open communication, and high morale π Drive Quality & Satisfaction Ensure outstanding customer service and resident satisfaction Listen, respond, and resolve concerns with care and professionalism π Support Daily Operations Help manage staffing, training, and regulatory compliance Maintain a safe, clean, and attractive community environment π£ Collaborate & Grow the Community Work with marketing and wellness teams to welcome new residents Support outreach efforts and community engagement π What Weβre Looking For β A natural leader with strong communication and problem-solving skills β Passion for working with seniors and enhancing their quality of life β Ability to stay calm, organized, and responsive in a fast-paced environment β Commitment to teamwork, integrity, and excellence in care β Willingness to obtain (or currently hold) Assisted Living Executive Director certification (per state requirements) πͺ Why Youβll Love Working With Us π Mission-driven work that truly matters π₯ Supportive, collaborative leadership team π Ongoing training and professional development π Positive culture that celebrates success π‘ The chance to create a true βhomeβ for residents π Requirements Meet state regulatory and Assisted Living requirements Ability to lead teams and make independent decisions Strong interpersonal skills and professionalism Ability to work in a dynamic, resident-focused environment π Ready to Lead With Heart? Be part of a team where your leadership makes a daily difference in the lives of seniors and their families. π Apply today and help us create communities where residents feel at home and team members thrive! The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. PSL is the most progressive company in the exploding healthcare services field today. Dedicated to restoring public confidence in the healthcare industry, PSL has assembled a team of highly competent, dedicated and caring individuals who are creating a new standard of excellence for healthcare providers everywhere. PSL currently serves over 50 long-term care, facilities in six Western states. These facilities have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the βService Center,β a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual facilities. As an organization, we are deeply committed to our mission of providing life-changing service to our residents, employees and the communities we serve.