What are the responsibilities and job description for the Operations Manager position at Jones?
Job Summary:
We are seeking an Operation Manager to lead safety, quality, delivery, and profitability for our flagship Green Bay manufacturing facility. This is a high visibility leadership role in a fast paced, 100% job-shop environment producing complex, high profile architectural projects.
This role requires a hard driving, persuasive leader who can think creatively, challenge conventional processes, and successfully sell new ideas to production teams—while preserving a zero-accident safety culture and uncompromising quality standards.
Duties and Expectations:
- Champion a people-first safety culture across all departments, with a focus on preventing injuries and near misses.
- Maintain compliance with OSHA requirements and company safety policies through consistent standards, training, and follow-through.
- Partners with supervisors and leaders to model strong safety leadership, address issues promptly, and drive daily continuous improvement.
- Provide day-to-day leadership for all production areas (fabrication, letter fabrication, paint, assembly, routing, laser, brake forming, shearing, vacuum forming, and pack/load/crate) to support safe, consistent execution.
- Partner with teams to support on-time delivery and smooth production flow, adapting priorities to meet the needs of a highly customized environment.
- Assess the supervisory structure and help evolve roles, coverage, and routines to improve communication, accountability, and team support.
- Ensure the teams deliver work that meets design requirements, quality standards, and customer expectations through clear processes and strong cross-functional communication.
- Reduce rework by strengthening standard work, training, and day-to-day problem solving, with shared accountability for results.
- Communicate priorities and changes clearly, and help teams understand, adopt, and sustain new processes.
- Support, coach, and grow supervisors and production teams through regular feedback, development, and clear expectations.
- Manage budgets, labor efficiency, scrap, and overall operational cost performance.
- Drive margin improvement without compromising safety or quality.
- Champion Lean manufacturing principles including 5S and visual management.
- Lead continuous improvement initiatives and root cause problem solving.
Education, Experience, and Skills:
- Bachelor’s degree in business, Industrial, or Mechanical Engineering preferred
- Minimum of 3-5 years of plant operations experience in various leadership roles
- Prior sign experience preferred.
- Strong coaching expertise and knowledge of leadership development
- Strong project management experience
- Experience in developing budgets and business plans
- Excellent communication skills.
We are a leading sign company in the U.S. and provide an attractive benefits package:
- Health & Wellbeing Benefits
- Paid Time Off
- 401(k) Plan with Company Match
- Leading Edge Tools & Technology
- YMCA Health & Fitness Membership
- Education & Advancement Opportunities
- Incentive Programs
- Charitable Contributions Match
- And More!
Jones is an equal opportunity employer with a diverse workplace that promotes a culture of trust, respect, and transparent communication.