Human Resources Project Specialist

We are seeking a detail-oriented and proactive Human Resources Project Specialist to support various Human Resources initiatives and optimize Human Resources processes. This role is vital to enhancing the employee experience, managing projects related to talent management, talent development, and total rewards, and providing data-driven insights to support strategic decision-making. The specialist will collaborate with Human Resources leadership to plan, execute, and track the progress of Human Resource projects, including system implementations and process improvements.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Support of projects identified within the HR operational plan on an annual basis. Projects may range from implementation of new Oracle modules to new talent development, talent management or total rewards programs.
• Develops project plans for assigned projects and keeps stakeholders informed of project status. Determines resource needs in conjunction with HR leadership. Trains employees to perform designated project tasks.
• Responsible for monitoring the HR record retention protocols and is responsible for execution of purging of retention records. This may include working with IT, business owners, etc.
• Acts as the Human Resources Intranet Administrator and is responsible for updates relating to page design, policies and procedures, and monitoring of yearly policy update requirements.
• Provides updates to Corporate Communications for HR News regarding new hires, promotions, designation awards and academic studies.
• Maintains documentation for the standard operating procedures for the division and makes recommendations to optimize processes.
• Supports Talent Development Manager with the administration of talent development programs and rollout of training initiatives. This may include Oracle Learning support, academic studies, professional designation program administration and training deliverables.
• Responsible for the collection and analysis of metrics for quarterly reporting from all areas in support of Board materials and operational planning. Analysis includes highlighting trends and making data-driven recommendations for remediation.
• Provides management with quarterly metrics relating to turnover, retention, time to fill open positions and ad hoc reporting.

ADDITIONAL RESPONSIBILITIES

• Provides back-up for Recruiting and Onboarding Specialist, as required.
• Supports Human Resources Business partner in the performance management process, as needed.
• Other duties as may be assigned by the Director, Talent Management

QUALIFICATIONS

Education/Credentials

• High school degree required.

Experience

• Minimum of three years’ experience in a project or analytical support role.

Technical/Professional Knowledge

• Excellent interpersonal, oral and written communication skills.
• Strong analytical and problem-solving skills.
• Strategic thinking and planning skills.
• Solid sense of confidentiality and discretion.
• Knowledge of Microsoft Office suite products.
• Oracle experience preferred.

JOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)

• This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
• Must be able to see and effectively use a computer monitor.
• Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
• Must be able to access and enter information accurately using automated systems.
• Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
• Must be able to present information to individuals and groups.
• Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
• Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Why Choose Penn National Insurance?

At Penn National Insurance, we’re on a mission to help people feel secure and make life better when bad things happen . For over 106 years , we’ve been a trusted partner to individuals, families and businesses because we are a mutual insurance company where service and support for our policyholders are at the heart of everything we do.

We’re not just a company—we’re a community united by our core mission to “Make Life Better.” Here, you’ll find a place where your professional growth, success and personal well-being are our top priorities.

Your Career Journey: Empowering Your Growth

Your career should be more than just a job—it should empower you to feel secure, supported and inspired. At Penn National Insurance, we invest in your growth and celebrate your contributions with a comprehensive and competitive total rewards package. We’re committed to supporting your journey and helping you thrive at every stage of your career. Key highlights include:

• Benefits and Compensation : Generous 401(k) match, graded profit sharing, incentive compensation, and a wide range of benefits to support your financial health, physical well-being and career development.
• Flexibility : We offer remote and hybrid work options, flexible scheduling and a “dress-for-your-day” culture.
• Recognition : We celebrate your achievements, big and small, through employee recognition programs designed to honor your contributions.

Your Employer of Choice: A Legacy of Trust and Strength

Joining Penn National Insurance means becoming part of a company with over a century of experience , built on trust, innovation and strong relationships. From our beginnings as a mutual insurance company founded by farmers to our 100th anniversary in 2019, we've stayed true to our relationship-driven model, focusing on direct service and meaningful support.

Your Community: Making an Impact Together

Making life better isn’t just our mission—it’s a value that guides everything we do. Our employees are at the heart of this mission, giving back through community engagement and charitable efforts. We proudly support our community through financial support and employee volunteering opportunities including our annual United Way campaign, where employee contributions and company matches make a significant impact each year.

Your Future: Building a Rewarding Career Path

We’re not just offering a job; we’re providing a fulfilling and rewarding career. We support your growth with a range of resources designed to help you build your skills and achieve your goals, including:

• Continuing Education Support : Access to programs that help you enhance your knowledge, skills and educational goals along with 100% tuition reimbursement for academic studies.
• Professional Development Opportunities : Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more.
• Long-Term Career Focus : With an average employee tenure of 14 years and many team members serving for over 40 years, we take pride in fostering a work environment that values long-term growth and development.

When you join us, you’re not just starting a job—you’re becoming part of a team that values your growth and invests in your future. Our commitment to long-term retention and employee development ensures that you will be part of a tradition and legacy of excellence that spans decades.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, creed, affectional and sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law . Consistent with the Americans with Disabilities Act (ADA) and EEOC guidance, it is the policy of Pennsylvania National Insurance to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to a HR Business Partner via telephone at 800-368-4764, or through email, HRBusinessPartner@pnat.com .