Loss Control Consultant

At Penn National Insurance, we're on a mission to help people feel secure and make life better when bad things happen. For over 106 years, we've been a trusted partner to individuals, families and businesses because we are a mutual insurance company where service and support for our policyholders are at the heart of everything we do. We market our products through a network of 1,200 independent agency operations in 13 states.

About the Role

We are seeking a skilled Loss Control Consultant to conduct on-site loss control surveys and virtual assessments of prospective and written commercial lines accounts. You will work within a designated geographic territory to gain a comprehensive understanding of business operations, identify hazards, and recommend solutions to help our clients reduce risk. This position is ideal for safety-minded professionals who are comfortable blending field work with technical analysis, client engagement, and industry compliance expertise.

Ideal candidate will reside in Maryland, Delaware, or the city of Philadelphia.

Key Responsibilities

Conduct on-site surveys and virtual meetings to assess operational hazards, exposures, and safety programs.

Complete detailed reports to support underwriting in determining the viability of written or prospective risks.

Evaluate compliance with OSHA, NFPA, DOT, ANSI, and other state/local regulations.

Provide loss control consulting services, including on-site training to help clients reduce or eliminate hazards.

Conduct basic industrial hygiene assessments (e.g., noise and ergonomic evaluations).

Develop and discuss actionable recommendations with clients to improve safety and mitigate risk.

Promote loss control services and initiatives during agency visits.

Participate in large-loss meetings and provide subject matter expertise.

Manage time effectively to complete approximately 290–300 surveys annually for accounts with premiums up to $6 million.

Qualifications

Education & Credentials

Bachelor’s degree in Safety, Science, Engineering, or related field (or equivalent experience).

Professional designations such as ALCM, ARM, ASP, CSP, CIH, or OHST preferred.

Experience & Skills

1–3 years in property/casualty loss control, including survey and consulting work.

In-depth knowledge of safety and risk management practices across multiple industries.

Understanding of commercial insurance coverages and underwriting requirements.

Strong communication and presentation skills, with the ability to explain complex information clearly.

Proficiency in Microsoft Office Suite.

Excellent customer service and relationship-building skills.

Core Competencies

Business Acumen: Strong analytical, problem-solving, and reporting capabilities.

Customer Focus: Commitment to understanding client needs and delivering quality solutions.

Adaptability: Comfortable working in dynamic environments and embracing change.

Accountability: Reliable, self-directed, and results-oriented.

Collaboration: Able to build positive relationships with internal teams, agents, and insureds.

Requirements (as required by ADA – Americans with Disabilities Act)

This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.

Must be able to see and effectively use a computer monitor.

Must be able to operate a computer, keyboard and applicable printers and other general office equipment.

Must be able to access and enter information accurately using automated systems.

Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.

Must be able to present information to individuals and groups.

Must be able to interpret and apply concepts that may or may not be based upon established guidelines.

Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Must have a valid driver’s license and be able to operate a motor vehicle.

Must be able to travel, with overnight stays required.