Intake Supervisor

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

• The Intake Supervisor will be responsible for the direct oversight of the Intake and Authorization Team daily operations and workflow. They will be accountable for the accuracy of intake and authorization processes that drive Revenue Cycle Management, including insurance verification, benefit investigation, authorization investigation and authorization tracking processes.They will be responsible for effectively leading and motivating a team with diverse skills and backgrounds. In addition, they will partner with other Penn Medicine at Home departments and leaders in building strong relationships to meet their needs.

Responsibilities:

• Manages non-clinical support functions and teams
• Collects/compiles data and statistics for reports and correspondence as needed to support operations and Penn Medicine at Home Leadership team
• Foster teamwork though recruitment and retention, performance management, and staff development, including conducting annual review to access employee ability to achieve goals and benchmarks set for them as well as assisting in the design and execution of the competency program
• Ensures patient/customer/family confidentiality and respect
• Primary liaison to corporate billing department for claims resolution
• Manage external third party vendor relationships for authorization for service and payment collections

Credentials:

Education or Equivalent Experience:

• Bachelor of Arts or Science (Required)
• And 5 years Relevant work experience with progressive responsibilities in a position)s) held with demonstrated leadership and management skills
• Supervisory experience preferred

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.