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County Casework Supervisor, Intake

Commonwealth of Pennsylvania
Commonwealth of Pennsylvania Salary
Wayne, PA Full Time
POSTED ON 12/30/2025
AVAILABLE BEFORE 3/1/2026

THE POSITION
Do you possess exceptional organizational and management skills? If you are looking for a career working alongside a supportive team that is dedicated to making a positive impact in the lives of children and families, Wayne County Human Services, Children and Youth Agency has the perfect opportunity for you. If you are a motivated and results-driven leader who is passionate about the safety and wellbeing of our youth, we want to meet you

DESCRIPTION OF WORK
As a County Casework Supervisor, you will be providing a complete range of intake management and social services to children, youth, and families throughout Wayne County. You will be responsible for supervising caseworkers in the Intake Unit, completing performance evaluations, and monitoring the unit staff to ensure services are provided in compliance with applicable laws and regulations. Work involves daily hands-on operation of the Intake Unit in absence of caseworkers, including carrying a direct service caseload. You will have the opportunity to provide training to new and existing caseworkers, ensuring all of the agency's policies and procedures are consistently communicated and applied. In this role, you will also be tasked with contributing to the development of the annual plan, collecting data and statistics, analyzing information, and preparing written documentation for review by supervisory and administrative personnel.

Take your career up a notch with our dedicated team of caseworkers

Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. You will be required to be on-call 24 hours a day, 7 days a week on rotating basis. Work schedule includes irregular hours, evenings, and weekends.
  • Telework: You will not have the option to telework in this position.
  • Salary:In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Minimum Experience and Training Requirements:

  • Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
  • Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

  • You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.

Legal Requirements:

  • You must pass a background investigation.
  • A conditional offer of employment will require a drug screening.
  • This position falls under the provisions of the Child Protective Services Law.

  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S.
  • 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:

  • your score may be lower than deserved.

  • you may be disqualified.

  • You may only apply/test once for this posting.

  • Your results will be provided via email.

Salary.com Estimation for County Casework Supervisor, Intake in Wayne, PA
$60,018 to $81,245
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