What are the responsibilities and job description for the Receptionist position at Peninsula Behavioral Health?
Patient Support Services Specialist (Receptionist)
Department: Patient Support Services
Pay Range: $20 to $22 per hour (DOE/DOQ)
Hours per Week: 40 hours
Workdays: Monday to Friday 8-5
Position Summary
Provides front‑desk and administrative support for a behavioral health clinic. Serves as the first point of contact for clients and callers, supports scheduling and intake processes, and helps maintain an organized, confidential, and welcoming office environment.
Key Duties
- Answer phones, greet clients, and assist visitors
- Schedule appointments and support intake processes
- Enter and update client and insurance information in electronic health records
- Collect copays and coordinate with Finance and Care Navigation teams
- Maintain office organization and follow confidentiality requirements
Qualifications
- High School Diploma or GED
- 3 years of receptionist or medical office experience
- Strong customer service, communication, and multitasking skills
- Proficient with computers and office software; typing 45 WPM
Additional Requirements
- Background check and drug screening required
- Proof of required vaccinations (MMR, Hep B, Tdap, flu)
Why Join Us?
We offer a supportive team environment and opportunities to make a direct impact on client care.
Benefits
- Medical, Dental & Vision Insurance
- Vacation, Sick Leave, Float Days & Paid Holidays
- 403(b) Retirement Plan
- Life Insurance
- Long-Term Disability
- Employee Assistance and Wellness Programs
- LifeFlight Membership
- Education Allowance
*Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.
Pay: $20.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- receptionist or medical office: 3 years (Preferred)
Work Location: In person
Salary : $20 - $22