What are the responsibilities and job description for the Property Manager- Class A+ Multifamily (Lease-Up / Stabilization Focus) position at Pegasus Residential?
Asset Profile
- Class: A / Luxury Multifamily
- Positioning: High-end finishes, premium amenities, competitive comp set
- Phase: Lease-up transitioning into stabilization
- Submarket: Highly competitive, supply-heavy, price-sensitive
- Primary Objective: Drive occupancy growth while protecting asset value and brand positioning
Key Responsibilities
Operational Leadership
- Lead all day-to-day operations with a focus on leasing velocity, occupancy growth, and NOI performance
- Maintain asset performance aligned with ownership expectations and business plan
- Ensure full compliance with company policies, fair housing, and regulatory standards
Leasing & Revenue Strategy
- Own and execute dynamic pricing strategies in partnership with revenue management tools
- Analyze traffic, conversion, and competitor data to adjust leasing tactics in real-time
- Drive aggressive leasing initiatives (locators, digital campaigns, outreach programs)
- Monitor and improve lead-to-lease conversion, tour quality, and follow-up execution
Financial Performance
- Manage budget adherence, variance reporting, and expense control
- Deliver on monthly and annual financial targets, including occupancy, revenue, and controllable expenses
- Provide clear, concise owner reporting and asset-level insights
Team Leadership & Development
- Recruit, train, and develop a high-performing onsite team
- Hold team accountable to KPIs (leasing, collections, customer service, engagement)
- Foster a culture of urgency, accountability, and professionalism
Customer Experience & Reputation Management
- Ensure delivery of a luxury resident experience
- Actively manage online reputation (Google, reviews, social platforms)
- Resolve escalated resident concerns with professionalism and urgency
Marketing & Positioning
- Partner with marketing teams to refine branding, messaging, and digital presence
- Ensure accuracy and consistency across ILS, website, and social platforms
- Implement creative strategies to improve traffic quality and volume
Required Qualifications
- 3 years Property Manager experience in Class A or A multifamily
- Proven success in lease-up or turnaround environments strongly preferred
- Demonstrated ability to increase occupancy and drive leasing performance
- Strong understanding of revenue management, pricing strategy, and market analysis
- Experience managing budgets, financial reporting, and ownership communication
- Proficiency in property management systems (e.g., Yardi, OneSite, RealPage) and CRM platforms (e.g., Knock)
Core Competencies
- Results-oriented with a strong sense of urgency
- Data-driven decision maker
- High accountability and ownership mindset
- Strong leadership presence and team motivator
- Excellent communication and client-facing professionalism
What Success Looks Like (First 90 Days)
- Improved leasing velocity and conversion rates
- Stabilized and trending occupancy growth toward target thresholds
- Increased team productivity and accountability
- Clear execution of pricing and marketing strategy
- Positive momentum in online reputation and resident satisfaction
Compensation & Benefits
- Competitive base salary performance-based bonuses
- Full benefits package (medical, dental, vision)
- 401(k) with company match
- Professional development and growth opportunities