What are the responsibilities and job description for the Salesforce FSL Architect position at PeerSource?
PeerSource is currently recruiting for a Salesforce FSL Architect on a Direct Hire basis. This role is based out of Atlanta, GA (hybrid 1-2 days/week onsite).
Summary
We are seeking a Salesforce Architect with deep expertise in Field Service Lightning to lead the design and delivery of scalable, secure, and high-performing service solutions. This role will define end-to-end architecture, guide complex implementations, and ensure alignment with enterprise standards and business objectives. The ideal candidate brings strong technical leadership and experience across Field Service, Service Cloud, and enterprise integrations.
Responsibilities
- Define end-to-end Salesforce architecture for Field Service Lightning and Service Cloud implementations
- Design scalable solutions leveraging Field Service Lightning, Service Cloud, Sales Cloud, Experience Cloud, and platform capabilities
- Establish architectural standards, best practices, and governance processes across implementations
- Architect and optimize Field Service solutions including work orders, service appointments, scheduling, dispatcher console, and mobile/offline capabilities
- Design and implement enterprise integration strategies across ERP, inventory, IoT, GIS, and third-party systems using APIs, platform events, and middleware (MuleSoft preferred)
- Lead technical teams, review code and configurations, and resolve complex system and performance issues
- Architect automation using Flows, Apex, Lightning Web Components (LWC), and validation rules
- Define data architecture including migration, data quality, security, and compliance strategies
- Partner with business stakeholders to define requirements, evaluate solution options, and recommend optimal approaches aligned to operational and technical goals
- Lead business solutioning efforts by translating complex operational requirements into scalable Salesforce architecture aligned to business outcomes
Required Skills
- 10-15 years of Salesforce experience with proven experience architecting large-scale Field Service Lightning solutions
- Deep expertise in Field Service Lightning, Service Cloud, Sales Cloud, Apex, LWC, SOQL, Flows, and Salesforce APIs
- Strong experience with enterprise integration patterns (REST/SOAP APIs, Platform Events, Change Data Capture) and middleware such as MuleSoft
- Experience with Salesforce mobile architecture, offline capabilities, and performance optimization for high-volume environments
- Demonstrated expertise in business solutioning, including requirements discovery, solution evaluation, and aligning technical design to business objectives
- Strong understanding of field service operations including scheduling, dispatching, workforce management, and asset/service lifecycle
- Ability to lead technical teams, influence architectural decisions, and communicate complex concepts to business stakeholders
- Experience working in Agile environments with distributed teams
- Bachelor’s degree or equivalent experience
- Salesforce certifications such as CTA (or progress toward), Field Service Lightning Consultant, Service Cloud Consultant, or Integration Architecture Designer preferred; industry experience in Utilities, Manufacturing, Telecom, Energy, or Medical Devices is a plus
H1 sponsorship is available!
PeerSource is a nationwide technology recruiting firm that prioritizes building strong relationships with the talented professionals we are fortunate to serve. We offer contract, contract-to-hire, and direct hire opportunities throughout the US and support W2 as well as independent consultants working on a Corp-to-Corp basis. W2 benefits with PeerSource include health, dental, vision, and life insurance as well as a matching retirement plan. Contact us for more details!