Clinic Director

The Clinic Director position is a mid-level leadership position that reports to the Chief Executive Officer (CEO) of a Speech and Behavior clinical practice. The Clinic Director has overall responsibility for Therapy Operations for the clinical practice. They ensure high-quality, cost-effective delivery of patient care, manage therapy staff, and in collaboration with the CEO develop, implement, and approve the mission and strategic goals for the practice. The Clinic 

Director provides management, leadership, and support to the Speech Pathologists, BCBAs, BCaBAs, and RBTs in clinical practice. They ensure the team follows regulatory compliance requirements and standard operating procedures. This position embraces and integrates the company culture and core values into daily practice and is responsible for operational and administrative duties related to clinical practice.

Technical Performance and Precision

• Provide education, direction, and mentorship of the therapy team’s (Speech and ABA) function, purpose, and goals on a daily, weekly, or as-needed basis.

• Design, standardize, implement, and maintain therapy (Speech and ABA) policies and procedures that direct the functions of the therapy departments and produce high-quality care for clients, and conform to standards of therapy practice and operational policies while maintaining compliance with federal state, and local laws, rules, and regulations.
• Oversee therapy departments’ staffing, retention, and development and participates in coaching, mentoring discipline, and performance evaluations.

• Conduct interviews for Speech Pathologists, BCBAs, and RBTs to grow the practice, ensure adequate staffing, and ensure all existing and new client needs are covered.
• Implement and monitor quality improvement initiatives and team incentive programs.
• Plan and monitor social events. 
• Oversee and monitor incident reports, including investigation and reporting of findings to the insurance provider(s) and to the CEO.
• Ensure and maintain Speech and ABA billable requirements and monitor utilization rates.
• Develop and implement a marketing strategy to attract new patients and raise awareness of the clinic’s services. 
• Identify opportunities for expansion, new services, or partnerships that align with the clinic’s mission and goals. 
• Be available for periodic emergency phone calls/texts/emails during and outside company hours.
• Perform other duties as assigned to support the overall effectiveness of the practice.