Donor Relations, Data & Operations Specialist

Position Summary

The Donor Relations, Data & Operations Specialist supports the Peace Center's fundraising efforts through donor stewardship, CRM management (Tessitura), and development operations. This role plays a critical part in ensuring data integrity, supporting fundraising strategy, and delivering high-quality service to key donor groups, including Backstage Players, Chairman's Circle, and corporate partners.

As a key member of a team generating more than $4 million annually, the Specialist collaborates across departments to execute campaigns, manage donor data, and produce accurate reporting that informs decision-making. This position drives operational efficiency, enhances donor engagement, and helps deliver a seamless and personalized donor experience.

Essential Duties

Fundraising & Campaign Operations

• Track and report fundraising performance, pipelines, and campaign progress
• Support annual, capital, endowment, and planned giving initiatives
• Assist with prospect research and portfolio development
• Analyze results and recommend improvements
  
  

Database Management & Data Strategy (Tessitura)

• Serve as primary CRM administrator for Development
• Maintain data integrity, reporting, and segmentation
• Build queries, dashboards, and analytics to support fundraising
  
  

Donor Relations & Stewardship

• Provide high-level service to major donors and corporate donors
• Support donor communications, renewals, and stewardship outreach
• Manage donor benefits, ticketing, and recognition
• Maintain strong relationships with individual and corporate donors
  
  

Gift Processing & Financial Reconciliation

• Process gifts, pledges, and acknowledgments
• Reconcile data with Finance and ensure compliance standards
• Support reporting, budgeting, and audit processes
  
  

Events & Engagement

• Support planning and execution of donor events
• Coordinate logistics, invitations, and on-site support
  
  

Operations & Cross-Functional Collaboration

• Partner across departments on campaigns, events, and donor benefits
• Improve processes and maintain organized records
• Provide administrative and operational support as needed
  
  

General Responsibilities

• Deliver exceptional customer service to internal and external stakeholders
• Maintain professionalism, discretion, and confidentiality at all times
• Support organizational initiatives and contribute to a collaborative team culture
• Follow all operational policies and uphold the Peace Center's core values
• Perform other duties as assigned.