What are the responsibilities and job description for the Donor Data Specialist (5145) position at THE SALVATION ARMY?
Location: The Salvation Army Greenville, SC Area Command
Position Type: Full-Time
About this opportunity:
Looking for a candidate responsible for all aspects of donor database record keeping, maintenance and reporting in Interchange (Blackbaud software program). Assists in the development and implementation of best practices of database management in keeping with organizational policies. Provides database support for all functions of the Community Relations and Development Department to include but not limited to Angel Tree, Kettles, capital campaign and digital donations.
Key responsibilities:
Interchange Management (70%)
- Maintain an expert skill level of Interchange; monitor and update donor records as necessary; train local users in group and individual settings.
- Manage data transfers of all donations from digital platforms into Interchange and ensure acknowledgment letters are completed. Reconcile digital donations with Great Plains.
- Serve as a point of contact to donors who have questions regarding their donation; update the donor management system as necessary
- Maintains capital campaign records in Interchange, such as creating the pledge account, receipting pledge payments, and providing reports to the Area Commander, Director of Development, Major Gifts Director, and campaign consultants regarding the Capital Campaign.
- Research and recommends new and emerging trends for thanking donors in addition to working closely with Capital Campaign consultants in providing donor and other related information.
- Generate donor activity reports and other special reports as requested by the Area Commander, Director of Development and Major Gifts Director.
Community Relations and Development Support (30%)
- Create, implement, and maintain donor engagement and stewardship strategies with new, current, and lapsed donors.
- Maintain recordkeeping and coordinating between Social Services department, Finance department, and Human Resources all required data for reimbursable grants.
What we are looking for in you:
- Two-year degree from an accredited technical or vocational school, and
- Three years progressively responsible experience operating/maintaining a donor management system or experience in a related field, or
- Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licenses & Certifications:
Valid Driver’s License
Physical Requirements and Working Conditions:
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25lb.) 5-10% of work time.
Employee Benefits:
- Health, Dental, and Vision Insurance
- Holiday and Paid Time Off
- Retirement Plan and more!
Why Work for Us
The Salvation Army offers a broad range or career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army strives to do the “Most Good ” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work in this opportunity.
Five values at the heart of everything we do…We are…
- Passionate
- Compassionate
- Uplifting
- Brave
- Trustworthy
Additional Information:
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
To apply, please click on the “Apply Now” icon at the bottom of this posting.
Application Submittal Period: April 2, 2026 – April 16, 2026.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.