REPORTS TO:           Chief Engineer and Grounds Supervisor.

SUPERVISES:           N/A.

WORK ENVIRONMENT:

Engineering workshop, all areas of the hotel.  Working on stepladders.

Job involves working:

• under variable temperature conditions (or extreme heat or cold).
• under variable noise levels.
• outdoors/indoors.
• around fumes and/or odor hazards.
• around dust and/or mite hazards.
• around chemicals.

KEY RELATIONSHIPS:

Internal:                     Engineering and other hotel staff.

External:                    Hotel guests and visitors, vendors/suppliers, outside contractors.

QUALIFICATIONS

Essential:

1.    Minimum 2 years work experience. 

2.    Knowledge of proper chemical handling and disposal.

3.    Fluency in job-related English, both verbal and written.

1. Provide legible communication and directions.
2. Ability to:

• interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products used throughout the property.
• be well-organized and follow instructions.
• focus attention on details.
• prioritize tasks and comply with deadlines for work assignments.
• be a clear thinker and perform well under pressure work assignments.
• work and perform job functions with minimal supervision.
• work cohesively with co-workers as part of a team.
• satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. In addition, be able to direct/escort guests to various facilities and functions within the hotel.
• work with chemicals.
• maintain regular and punctual attendance.
• adhere to Peabody grooming standards.
• exemplify Peabody Service Excellence®.

Desirable:

1. High school graduate or equivalent vocational training.

PHYSICAL ABILITIES

Essential:

1. 1.    Remain in stationary position for 1 hour throughout work shift.
2. 2.    Ability to:

• push and/or pull loaded two-wheel or four-wheel carts weighing approximately 200 pounds.
• constantly lift and move approximately 30 pounds, including setting and storing in overhead areas.
• bend, squat, kneel, climb (including ladders and stairs), reach and crawl in confined spaces continuously.
• stand and walk on a continuous basis, and run as warranted.
• work in temperature extremes.

ESSENTIAL JOB FUNCTIONS

1. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
3. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
4. Maintain positive guest relations at all times.
5. Resolve guest complaints, ensuring guest satisfaction.
6. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

7.    Pull weeds.

8.    Clean planters/planter boxes.

9     Water plants and flowers.

10.  Haul rubbish.

11   Clean trash compactor.

12.  Sweep garage, sidewalks, rooftops, motor entrance and associate entrance.

13.  Clean and replace sand in ash urns.

14.   Inspect and clean rooftop drains.

15.   Clean and inspect all parking garage areas.

SECONDARY JOB FUNCTIONS

1. Assist with any special projects assigned.
2. Attend designated department and staff meetings.

3.    Document Maintenance needs on work order and submit to Chief Engineer.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.