What are the responsibilities and job description for the Administrative Assistant / Receptionist position at Pc Wizard?
Part-Time Administrative Assistant at Pc Wizard (Growth Track)
Who we are:
Pc Wizard is an Oklahoma-based tech company that helps people feel confident and stress-free with technology. We value helpfulness, clarity, and great customer experiences. This role keeps our operations running smoothly and supports both the team and our clients.
What you’ll do
Front Desk & Customer Support
- Answer phones, greet customers, and handle basic inquiries with warmth and professionalism
- Check in customer devices, create tickets, and follow intake SOPs
- Route sales opportunities and technical questions to Kory
Ticket & Workflow Coordination
- Update and move tickets in Asana according to SOP
- Call/text customers when their device is ready for pickup
- Assist with collecting content or information from customers (as needed)
Office & Administrative Support
- Manage the company calendar and schedule appointments
- Keep the office organized (supplies, documents, mail, inventory)
- Handle vendor communication and ordering basic supplies
- Support the team with day-to-day operational needs
- Use Google Workspace and basic productivity tools to keep things running efficiently
Must-haves
- 1–2 years experience in admin, front desk, customer service, or similar roles
- Excellent communication and customer-service skills
- Strong organizational skills and attention to detail
- Comfortable with technology; quick to learn
- Proficiency in Google Workspace or Microsoft Office
- Ability to manage multiple tasks and stay calm under pressure
- Professional handling of confidential information
- Experience with scheduling or ticketing tools
- Must live within ~45 minutes of Duncan, OK
Nice-to-haves
- Familiarity with basic bookkeeping
- Experience in tech, retail, service, hospitality, or small business environments
- Problem-solving mindset and willingness to jump in wherever needed
What we offer
- Part-time schedule with flexibility
- Professional development and growth opportunities
- A supportive, positive team environment
How to apply
Email:
- Your resume
- A short note on why you’re a great fit
- Your weekly availability and hourly rate
To be considered for an interview, you must send a 30–60 second video introducing yourself and explaining why you’d be a strong fit for this role.
Email your video to careers@pcwizard-ok.com
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Expected hours: 32 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $12 - $16