What are the responsibilities and job description for the New Client Setup Associate Specialist position at Paycom?
The NCS Associate Specialist supports the implementation team through accurate data entry, verification and auditing. The NCS Associate Specialist partners with the NCS Specialist on numerous tasks, including transferring payroll information, employee data verification, contacting various agencies to obtain pertinent information and validation of key implementation steps to ensures accuracy and consistency during the implementation.
Responsibilities
Responsibilities
- Enters and verifies information in data sets through cross-referencing, cross-checking and data conversion tasks
- Reviews specific items as required in client setup to ensure consistency and accuracy
- Effectively manages multiple projects simultaneously, ensuring accurate data and that deadlines are met consistently
- Easily adapts to internal process changes and stays up to date on software developments
- Troubleshoots and collaborates with peers to answer complex questions as they arise
- Provides a high level of customer service and timely response rates
- Submits sensitive data through appropriate Paycom platforms in accordance with Paycom’s Security Standards
- Audits employee data to ensure consistency and accuracy
- Provides feedback and recommendations to internal customers
- Provides regular reporting to inform the department on completion status
- Works under direct supervision
- Responds to routine questions and problems within standards and guides
- Follows established procedures to accomplish requirements of job
- Seeks guidance from more experienced specialists on troubleshooting issues of moderate complexity
- Adheres to all policies of Paycom, including those outlined in the Paycom Employee Handbook
- Maintains regular attendance as required
- Attends and leads meetings as required
- Performs other duties as assigned
