What are the responsibilities and job description for the Front Desk Receptionist position at Pawfect Shine?
Description:
About Pawfect Shine
Pawfect Shine is a premier pet grooming and wellness company in Baton Rouge, dedicated to providing exceptional care for pets in a safe, clean, and welcoming environment. We specialize in bathing, grooming, and wellness services for dogs and cats, with a focus on creating a positive experience for both pets and their owners.
Job Summary
We are looking for a friendly and organized Front Desk Receptionist to be the first point of contact for our clients. This role is essential to daily operations, assisting pet owners with appointments, check-ins, and general inquiries while supporting the grooming team with administrative coordination.
Responsibilities
- Greet pet owners and check pets in and out for grooming services
- Schedule, confirm, and manage grooming appointments
- Answer phone calls and respond to client inquiries
- Process payments and maintain accurate records
- Maintain a clean and welcoming front desk and lobby area
- Assist with basic administrative tasks and daily organization
Requirements:
Qualifications
- Comfortable working in a pet-friendly environment
- Strong communication and organizational skills
- Basic computer and scheduling system knowledge
- Ability to multitask in a fast-paced setting
- Reliable, punctual, and professional demeanor
Benefits
- Competitive hourly pay
- On-the-job training
- Employee discounts on pet grooming services
- Supportive and team-oriented work environment
- Opportunities for growth within the company