What are the responsibilities and job description for the Switchboard Operator position at PATTERNS?
Description:
The initial contact for the facility or department, operates a telephone console or switchboard to route incoming calls to the appropriate party. will be answering for 12 facilities.
Answer and route calls: Operate a multi-line switchboard to answer incoming calls and connect them to the correct person or department.
Take messages: Receive and accurately relay messages to staff who are unavailable.
Handle inquiries: Provide callers with information, such as hours of operation or directions.
Take messages: Receive and accurately relay messages to staff who are unavailable.
Handle inquiries: Provide callers with information, such as hours of operation or directions.
Additional Details
- First Day Schedule Start and End Time : 6:30a - 3:00 pm