What are the responsibilities and job description for the Director of Enterprise Product position at Patriot Talent Solutions?
Director of Enterprise Product
Location: On-site Nashville, TN
Duration: Direct-hire
Role Overview
The Director of Enterprise Product is responsible for defining and leading the enterprise product portfolio that supports critical business, operational, and organizational functions. This role establishes the strategic direction for enterprise platforms and ensures products deliver measurable value through scalable, secure, and well‑integrated solutions.
The Director partners closely with senior technology leaders and cross‑functional stakeholders to ensure enterprise products meet current operational needs while enabling long‑term growth, modernization, and scalability across the organization.
Key Responsibilities
Enterprise Product Strategy & Governance
- Define and maintain the vision, strategy, and roadmap for enterprise products and platforms.
- Establish governance frameworks covering demand intake, prioritization, lifecycle management, and success metrics.
- Ensure enterprise product investments are aligned with business objectives and deliver clear outcomes.
- Balance innovation, risk management, scalability, and operational reliability across the portfolio.
Portfolio & Platform Leadership
- Provide leadership oversight of enterprise platforms, including but not limited to:
- Core business systems such as ERP, CRM, service management, identity, and integration platforms
- Specialized business and operational systems supporting regulated and complex workflows
- Workflow automation, analytics, and AI‑enabled solutions
- Ensure platforms are integrated effectively to enable secure data exchange, reporting, and operational transparency.
- Guide prioritization and tradeoff decisions across competing initiatives, technical debt, and resource constraints.
People Leadership & Product Culture
- Lead, coach, and develop Product Managers responsible for enterprise platforms and systems.
- Set clear performance expectations, objectives, and development plans for product team members.
- Foster a strong product culture centered on user needs, data‑driven decision making, and collaboration.
- Champion modern product practices, including outcome‑based roadmaps and metrics‑led delivery.
Stakeholder & Cross‑Functional Partnership
- Act as a strategic partner to senior leaders, translating business priorities into product initiatives.
- Work closely with IT, Security, Architecture, Compliance, and Legal teams to ensure solutions meet security, regulatory, and risk requirements.
- Communicate product strategy, progress, risks, and outcomes clearly to senior stakeholders.
Vendor & Financial Oversight
- Provide executive oversight of enterprise vendors in collaboration with Product Managers.
- Ensure vendors meet performance, security, and contractual obligations.
- Participate in budgeting, forecasting, and ROI analysis for enterprise product investments.
Continuous Improvement & Innovation
- Identify opportunities to improve efficiency and effectiveness through automation, AI, and emerging technologies.
- Drive continuous improvement in product processes, tooling, and operating models.
- Support additional initiatives and responsibilities aligned with organizational priorities.
Qualifications
- Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience).
- 10 years of experience in product management, product leadership, or enterprise systems roles.
- 5 years of people management experience, including managing Product Managers or equivalent roles.
- Experience overseeing enterprise platforms such as ERP, CRM, workflow automation, identity management, or service management tools.
- Strong understanding of enterprise environments, integrations, data flows, and operational workflows.
- Experience working in regulated or complex operating environments preferred.
- Proven ability to partner with technology, security, compliance, and senior leadership teams.
- Excellent communication, prioritization, and decision‑making skills.
"Equal Opportunity Employer/Veterans/Disabled"