What are the responsibilities and job description for the E-commerce/Customer Service Rep position at Pathway Group?
Beverage Distribution Center in Rancho is looking for part time employee to join the e-commerce team.Monday- FridayHours are flexible-up to 5 hours a day.Key ResponsibilitieseCommerce Operations & Customer Service· Provide basic customer support for Shopify and Amazon orders, including inquiries related to orders, shipping, returns, and product information· Monitor and respond to customer messages, reviews, and feedback in a timely and professional manner· Assist with order management, refunds, exchanges, and issue resolution· Support Amazon Seller Central operations, including case management and listing updatesGraphic Design & Creative Support· Design digital assets for the website, email marketing, social media, Meta ads, and online marketplaces· Create and update product images, banners, promotional graphics, and marketing materials· Maintain brand consistency across all visual content· Assist with creative concepts for campaigns, product launches, and promotionsWebsite & Platform Management· Assist with updates to the Shopify/Amazon website, including product listings, pricing, promotions, banners, and content changes· Ensure website content is accurate, up to date, and aligned with brand guidelines· Support landing page updates and seasonal or promotional campaigns· Collaborate with the Marketing team and external digital marketing agencyQualifications & Skills· 1–3 years of experience in eCommerce, graphic design, or a related role· Hands-on experience with Shopify and Amazon Seller Central· Strong customer service skills with a professional and empathetic communication style· Proficiency in Adobe Photoshop, Illustrator, and Adobe XD· Basic understanding of eCommerce best practices and online merchandising· Strong attention to detail with the ability to manage multiple tasks simultaneously· Ability to work independently and collaboratively in a fast-paced environmentCompany DescriptionPathway Group is a Recruitment and Staffing service dedicated to the Manufacturing Industry. We pride ourselves on being expert recruiters in the space staying true to our manufacturing recruitment vertical. The vast majority of our placements are contract to hire and direct hire placements. Our goal is to add value to the client and candidate. Placing the right candidate into their next career. We focus on positions like mechanical assemblers, electrical assemblers, CNC operators, CMM operators, composite technicians, quality technicians, engineers, managers, etc.
Salary : $18 - $20