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Social Services Coordinator

Pathfinder, Inc.
Bentonville, AR Full Time
POSTED ON 3/28/2026
AVAILABLE BEFORE 5/27/2026

GENERAL DESCRIPTION OF POSITION

Develops and maintains all DDTCS client files for accuracy of information and current information. Assists instructors and counselors with assigned paperwork.

Accepts participants' referrals from various funding sources and maintains continued contact with the participant's progress. Interviews prospective participants, and gathers necessary documentation to determine program eligibility.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Develops and maintains all DDTCS client files, including filing all necessary paperwork and obtaining required signatures.
  2. Completes the initial development, assessment, and updating of each trainee's Individual Program Plan.
  3. Initiates monthly data collection goal, data sheets, and distributes to instructors.
  4. Reviews monthly data collection sheets completed by instructors.
  5. Tracks all monthly and quarterly reports.
  6. Gathers necessary information for completion of annual IPP.
  7. Copies and distributes annual IPP information for other departments within Pathfinder.
  8. Completes forms required by Developmental Disabilities Services and Medicaid, included but not limited to application for services and quarterlies.
  9. Checks progress notes and daily task area notes for accuracy.
  10. Assists with training of instructors for completion of all required DDTCS client paperwork.
  11. Schedules and conducts all annual IPP conferences with staff, client, family, and all other departments working with the individual.
  12. Fills in for receptionist during lunches and as needed.
  13. Determines eligibility for potential new enrollees.
  14. Compiles necessary paperwork from prospective clients after securing appropriate information, signatures, etc.
  15. Assists in driving the van to pick up or deliver trainees as necessary.
  16. Processes applications for individuals interested in participation with the Pathfinder Adult Development Programs.
  17. Fields phone calls and walk-ins from prospective clients and their families/guardians.
  18. Arranges transportation for new enrollees, by contacting Pathfinder Transportation department, and communicates with family and/or client times for pick-up and drop-off.
  19. Informs all staff with pertinent information of new enrollees.
  20. Submits required materials to internal Pathfinder departments, for example: Mental Health, PT/OT/Speech, transportation, or billing.
  21. Refers clients to other components of Pathfinder and/or external agencies, for example: Residential or Waiver.
  22. Assists in gathering and checking the accuracy of information for funding sources.
  23. Attends transition meeting with local school districts.
  24. Perform any other related duties as required or assigned.

EDUCATION AND EXPERIENCE

High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 0 to 6 months related experience or training. Or equivalent combination of education and experience.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Must possess valid Driver's License, current liability insurance and registration, be physically able to drive to various locations in Arkansas and be able to drive a Pathfinder vehicle.

MUST BE ABLE TO PASS APPLICABLE BACKGROUND CHECKS AND DRUG SCREEN.  ANY OFFER OF EMPLOYMENT WILL BE BASED ON THE RESULTS OF BACKGROUND CHECKS AND DRUG SCREEN.

Salary.com Estimation for Social Services Coordinator in Bentonville, AR
$60,156 to $72,181
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