What are the responsibilities and job description for the Parts Manager position at Pasona N A, Inc.?
Parts Manager – Marine & Fire Pump Operations
Job Type: Full-Time
Location: Coppell, TX
Work Schedule: On-site
Work hours: M- F 8-5
Saraly range; $80,000-100,000/year
Position Overview
We are seeking an experienced Parts Manager to lead Parts & Service Operations supporting both marine outboard motor products and portable fire pump product lines.
This role is responsible for overseeing parts department operations, inventory management, logistics, and supplier coordination, while also supporting sales activities through demand forecasting and pricing strategy. The ideal candidate is highly organized, customer-focused, and experienced in OEM parts operations.
Key Responsibilities
Parts Department Operations
Job Type: Full-Time
Location: Coppell, TX
Work Schedule: On-site
Work hours: M- F 8-5
Saraly range; $80,000-100,000/year
Position Overview
We are seeking an experienced Parts Manager to lead Parts & Service Operations supporting both marine outboard motor products and portable fire pump product lines.
This role is responsible for overseeing parts department operations, inventory management, logistics, and supplier coordination, while also supporting sales activities through demand forecasting and pricing strategy. The ideal candidate is highly organized, customer-focused, and experienced in OEM parts operations.
Key Responsibilities
Parts Department Operations
- Manage daily parts operations including receiving, stocking, picking, packing, and shipping
- Maintain accurate inventory control for OEM marine and fire pump parts
- Ensure timely parts availability to support service requirements and emergency response needs
- Coordinate purchasing with overseas manufacturers and approved vendors
- Manage lead times, replenishment cycles, and critical parts readiness
- Monitor inventory levels and adjust ordering strategies based on demand
- Support dealer networks, service partners, and distributors with parts identification and order fulfillment
- Resolve shipping discrepancies, returns, warranty claims, and special orders
- Maintain high levels of customer satisfaction through timely and accurate support
- Assist sales teams with parts-related inquiries and availability
- Support demand forecasting and inventory planning
- Contribute to pricing strategies and parts sales growth initiatives
- Experience in parts management, inventory control, or service operations (OEM or manufacturing environment is highly preferred)
- Strong organizational and multitasking skills
- Customer-focused mindset with strong problem-solving abilities
- Proficiency in Microsoft Excel and Word
- Ability to communicate clearly and professionally in English
- Ability to lift up to 50 lbs.
- Experience with marine products, engines, machinery, or fire/emergency equipment
- Familiarity with ERP or inventory management systems
- International procurement, Supply Chain Management experience
- Detail-oriented and proactive
- Able to work independently while collaborating with cross-functional teams
- Comfortable handling both operational and customer-facing responsibilities
- A combination of Office and Warehouse working setting
Salary : $80,000 - $100,000