What are the responsibilities and job description for the Japanese Bilingual Event Operations Specialist (Coordinator / Manager) position at Pasona N A, Inc.?
- Japanese/English bilingual is a MUST.
Location: Los Angeles, CA (Hybrid)
Working Hours; 9AM-6PM (Weekday schedule, but weekend work is required based on event needs)
Salary: $58 - 70k/year
Benefits: Medical, Dental, Vision insurances, 401K
Summary Of The Position
This role is responsible for planning, coordinating, and executing a wide range of events, including hosted, co-hosted, and rental events.
Depending on experience, the position may function at either a Coordinator or Manager level, handling event logistics, vendor coordination, and on-site operations while collaborating with internal teams.
The ideal candidate is highly organized, detail-oriented, and able to manage multiple projects in a fast-paced environment while ensuring high-quality event execution.
Key Responsibilities
Event Planning & Execution
- Coordinate all aspects of events, including:
- Venue logistics
- Guest management and RSVPs
- Room setup and seating
- Audiovisual arrangements
- Catering and staffing
- Prepare event orders and communicate requirements to internal teams
- Gather necessary materials from stakeholders (schedules, presentations, etc.)
- Support or lead pre-event planning, including meetings, rehearsals, and technical checks
- Oversee on-site event operations:
- Setup and breakdown
- Vendor coordination
- Guest reception (including VIP handling)
- Troubleshooting during events
- Monitor event performance and identify areas for improvement
- Create and manage event registration pages and RSVP tracking
- Coordinate event announcements, newsletters, and follow-up communications
- Support development and distribution of post-event surveys
- Maintain and update contact and mailing lists
- Prepare post-event reports (attendance, survey results, summaries)
- Organize event materials (slides, photos, videos, printed materials)
- Track operational KPIs and event data
- Provide facility tours to vendors and partners as needed
- Bachelor’s degree in Business, Hospitality, Communications, or related field (or equivalent experience)
- Experience in event coordination or event management:
- Coordinator level: 2–3 years
- Manager level: 3 years or equivalent
- Business-level proficiency in both Japanese and English (spoken and written)
- Strong organizational and time management skills
- Ability to manage multiple tasks and prioritize effectively
- Excellent communication and interpersonal skills
- Detail-oriented with strong problem-solving ability
- Ability to remain calm and professional in fast-paced environments
Must-have:
- Event coordination and project management skills
- Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Experience with event platforms (e.g., Survey tools, webinar tools, email marketing tools)
- Basic knowledge of audiovisual equipment
- Experience managing vendors or leading event operations
- Food & beverage or hospitality experience
- Ability to lift up to 30 lbs.
- Ability to stand and move for extended periods during events
- Occasional evening and weekend work required depending on event schedule
Salary : $58,000 - $70,000