What are the responsibilities and job description for the Senior Payment Operations Analyst position at Partnership Employment?
Key Responsibilities
- Process domestic and international payment transactions, including electronic transfers and settlement activities, with a strong focus on accuracy, deadlines, and operational controls.
- Research and resolve payment exceptions, failed transactions, and processing discrepancies while identifying underlying causes.
- Complete daily payment file processing and reconcile activity against internal records.
- Review transactions for potential fraud, sanctions concerns, and other compliance risks, escalating issues when appropriate.
- Maintain complete documentation to support audits, investigations, and operational reporting.
- Ensure adherence to applicable regulatory and internal policy requirements related to payment operations.
- Support audit activities by providing documentation, responding to inquiries, and assisting with corrective actions.
- Evaluate operational processes, recommend control improvements, and implement risk-reduction initiatives.
- Partner with internal teams to resolve complex client payment issues and improve service delivery.
- Monitor payment platforms, identify system issues, and coordinate timely resolution.
- Prepare recurring and ad hoc operational reports for leadership and compliance purposes.
- Participate in system testing, quality reviews, and implementation of technology enhancements.
- Work cross-functionally with business partners to improve workflows and operational effectiveness.
- Provide support across deposit and back-office operations as business needs require.