Loan Administration Post Closing Specialist

Our slogan – Better Together – conveys our bank's dedication to creating opportunities through personal connections. Partners Bank is passionate about understanding the needs of the places we serve, and for us the best way to do this is by getting to know the heartbeat of every community: its people.

The Post Closing Specialist is responsible for ensuring all loans made by the Bank adhere to and comply with the Bank's lending policies and procedures, applicable best practices within the banking industry and that all loan documents imaging is maintained accurately in the Bank's imaging system. This position must work closely with loan officers, loan assistants, and management in order to monitor and manage the Bank's loan exceptions. This position serves as the Bank's quality control measure for the loan documents.

• Competitive compensation
• Full-time position
• 401(k) plan
• Paid Vacations and Federal Holidays
• Inclusive and Welcoming Culture
• Health plans and other insurance benefits

• Review the accuracy and execution of all closed loan information/documentation while ensuring compliance to the Bank's loan policy.
• Identify, scan, and maintain all executed loan documents and supporting information in the Bank's imaging warehouse system.
• Review all imaged documentation and information for each closed loan for completeness, execution, accuracy, and conformance to the Bank's loan policy, departmental procedures, and accepted best practices within the banking industry.
• Review and report applicable missing or incorrect critical, collateral, or credit documentation or information identified in the review of each closed loan.
• Maintain up-to-date knowledge of loan document types and other information to ensure proper identification of each document and location within the system.
• Verify that all document images have been properly captured and that a 100% quality review has been completed on a consistent basis.
• Organize, maintain, and ensure the protection and retrieval of all original loan documents maintained by the Bank as prescribed by loan policy.
• Organize, maintain, and ensure the protection and retrieval of all possessory collateral maintained by the Bank as prescribed by loan policy.

• Maintain a record of loan exceptions and required, recurring items (collectively referred to as a "tickler report"), such as financial information, insurance, collateral documents, UCC filings, mortgage recordings, etc., that can easily be produced and delivered to loan officers, loan assistants, and management as needed or requested.
• Review, report, and maintain a record of any loan made in contravention of certain prescribed requirements included within the Bank's loan policy.
• Accept, review, and approve all documentation and information received for the purpose of resolving any loan exception previously identified.
• Communicate any issues or concerns with items received to loan officers or loan assistants.
• Forward all approved documentation and information to Imaging for scanning to the Bank's imaging and data storage system.
• Work with insurance companies and/or Earl Whaley to calculate rebates on loan payoffs when required.

• Cross-train with other functions as requested to provide backup support for other Loan Administration positions.
• Respond to and handle loan transactions and system inquiries and issues.
• Responds to Loan Officer inquiries and exhibits the necessary follow-through with customers and/or staff involved.
• Answer phones as needed for loan operations department.
• Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
• Completes administrative tasks correctly and on time; supports the Bank's mission, vision, and values.
• Perform other duties as assigned.

• A high school diploma or equivalent GED is required.
• Prior experience in loan administration, loan operations, or a related field is preferred.

• Understanding of loan documentation and related requirements.
• Knowledge of banking industry regulations and best practices.
• Compliance mindset to ensure all procedures are followed according to policies.
• Familiarity with loan policies and procedures.
• Knowledge of document imaging and data storage systems.
• Organizational skills to maintain document organization and retrieval systems.
• Understanding of compliance with banking laws and regulations, including the Bank Secrecy Act (BSA).
• Attention to detail and accuracy in reviewing loan documentation.
• Strong organizational skills to maintain a tickler report and track exceptions.
• Communication skills to report issues and collaborate with loan officers and assistants.
• Ability to prioritize and manage multiple tasks effectively.
• Proficiency in using imaging and data storage systems.
• Ability to work independently with minimal supervision.
• Analytical skills to identify missing or incorrect documentation.
• Adaptability to cross-train and provide backup support for other positions.
• Understanding of Microsoft Office, Teams, Word, Excel, and PowerPoint.