What are the responsibilities and job description for the Bank Teller Assistant position at Partners Bank?
Job Description for the Customer Service Assistant I (CSA)
About the Role: As a Customer Service Assistant I at Partners Bank, you will play a vital role in providing top-notch service to our customers. Your primary responsibility will be to perform a variety of teller and customer service duties as needed, ensuring that our customers receive exceptional service and support.
Main Duties:
- Process transactions accurately and efficiently, including deposits, withdrawals, and transfers
- Open new accounts, including checking, savings, and certificates of deposit
- Handle customer inquiries and resolve issues promptly
- Sell and service deposit accounts, including recommending products or services to meet customers' needs
- Perform account maintenance, including updating account information and making referrals to other lines of business as needed
