What are the responsibilities and job description for the Consumer Loan Document Preparer position at Park National Bank?
RESPONSIBILITIES
- Complete independent review and interpretation of loan details presented in loan application and documentation provided by lender
- Accurately enter data into the documentation software based on transaction type and collateral specification
- Quality control loan documents created to ensure accuracy and compliance with all regulations
- Research and resolve issues with loan documents promptly and professionally
- Maintain SLA departmental goals and individual daily production goals
- Disburse loan funds based on transaction details
- Stay up-to-date with bank and regulatory changes affecting consumer loans
- Provide support and backup coverage to department; cross-training required
- Provide suggestions to management for improved work flow and service to customers
- Assist with department projects as requested by manager
- Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
- Deliver a consistent, high level of service within our Serving More standards
- Other duties as assigned
COMPETENCIES
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Organizational Skills/Detail Oriented
- Analytical Thinking
- Able to Multi-Task or Juggle Priorities
- Ability to work as part of a team
- Ability to prioritize effectively to meet deadlines
SCHEDULE / WORK ARRANGEMENT
This is a full-time, hourly position. Typical hours are Monday–Friday, 8:00 a.m.–5:00 p.m., with one rotating late day per week (9:00 a.m.–6:00 p.m.). One Saturday on-call shift is required approximately every six weeks. Employees must work a minimum of 37.5 hours per week to maintain full-time status. This role is eligible for a flexible work arrangement and will typically report to the Newark (Alford Building) office one day per week.