What are the responsibilities and job description for the Customer Service Assistant position at Park 6 Logistics?
Company Description
Park 6 Logistic is a forward-thinking logistics company committed to efficiency, innovation, and strategic growth. We support businesses across multiple sectors by delivering reliable logistics solutions backed by strong communication, operational excellence, and a collaborative culture. At Park 6 Logistic, we value professionals who are proactive, detail-oriented, and driven to make a meaningful impact within a growing organization.
Job Description
Park 6 Logistic is seeking a motivated and detail-oriented Customer Service Assistant to support our daily operations and client communications. This role plays a key part in ensuring a smooth customer experience by handling inquiries, coordinating information, and assisting internal teams. The ideal candidate is organized, proactive, and comfortable working in a fast-paced professional environment.
Responsibilities
Park 6 Logistic is a forward-thinking logistics company committed to efficiency, innovation, and strategic growth. We support businesses across multiple sectors by delivering reliable logistics solutions backed by strong communication, operational excellence, and a collaborative culture. At Park 6 Logistic, we value professionals who are proactive, detail-oriented, and driven to make a meaningful impact within a growing organization.
Job Description
Park 6 Logistic is seeking a motivated and detail-oriented Customer Service Assistant to support our daily operations and client communications. This role plays a key part in ensuring a smooth customer experience by handling inquiries, coordinating information, and assisting internal teams. The ideal candidate is organized, proactive, and comfortable working in a fast-paced professional environment.
Responsibilities
- Respond to customer inquiries via phone, email, and internal systems in a professional and timely manner
- Assist with order tracking, shipment updates, and general service requests
- Maintain accurate customer records and documentation
- Coordinate with internal departments to ensure efficient issue resolution
- Support administrative tasks related to customer service operations
- Uphold company standards for service quality and communication
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Ability to work effectively in a team-oriented environment
- Professional attitude with a customer-focused approach
- Proficiency with basic computer systems and office tools
- Ability to adapt quickly and handle multiple tasks efficiently
- Competitive salary ($41,000 – $45,000 annually)
- Growth opportunities within a stable and expanding company
- Supportive and professional work environment
- Skill development and hands-on industry experience
- Full-time, consistent schedule
Salary : $41,000 - $45,000