What are the responsibilities and job description for the Customer Service Assistant position at Entertainment Travel Associates?
Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Location: On-site
Job Type: Full-Time
Overview:
The Customer Service Assistant helps ensure a positive customer experience by assisting with inquiries and providing support.
Responsibilities:
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Location: On-site
Job Type: Full-Time
Overview:
The Customer Service Assistant helps ensure a positive customer experience by assisting with inquiries and providing support.
Responsibilities:
- Assist customers with questions and basic concerns
- Provide accurate product or service information
- Maintain customer records
- Support customer service operations
- Escalate issues when necessary
- Strong interpersonal skills
- Customer-focused attitude
- Basic computer skills
- No prior experience required
- Competitive salary: $59,000 – $64,000 per year.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
- Skills development through hands-on experience in various marketing functions.
Salary : $59,000 - $64,000