What are the responsibilities and job description for the Sales Administration Assistant position at Paris Saint-Germain Academy USA?
🏢 Role Description
The Sales Administration Assistant at Paris Saint-Germain Academy plays a key role in supporting the academy’s sales operations, enrollment process, and day-to-day administrative activities. Responsibilities include managing registrations and invoicing, maintaining accurate records and CRM systems, communicating with families and internal teams, and delivering exceptional customer service to ensure a seamless and professional experience for players and families.
This position is ideal for a dynamic, organized, and customer-oriented individual who thrives in a fast-paced sports environment.
🎯 Key Priorities of the Role
The Sales Administration Assistant plays a key role in supporting the growth and daily operations of the academy while ensuring a seamless experience for players and families.
Main Priorities:
- Deliver a high level of customer service and organization
- Be the first point of contact and first impression of the academy
- Build strong relationships with players, families, coaches, and staff
- Ensure smooth communication between families, coaches, and management
- Support player enrollment, retention, and academy growth
- Help create a professional, positive, and welcoming academy environment
📌 Responsibilities
Family & Player Relations
- Respond to inquiries regarding programs, camps, tryouts, and registrations
- Follow up with prospective families and academy leads
- Assist families throughout the enrollment and onboarding process
- Maintain strong and professional communication with academy families
Administrative Support
- Manage registrations, contracts, waivers, and player documentation
- Process invoices and track payments
- Maintain CRM systems and academy databases
- Organize schedules, meetings, and academy communications
- Prepare reports and administrative documents
Sales & Enrollment Support
- Support player recruitment and retention initiatives
- Assist with enrollment targets for teams, camps, and clinics
- Coordinate promotional campaigns and event registrations
- Follow up with trial players and prospective families
Soccer Operations Support
- Assist with logistics for training sessions, tournaments, and events
- Coordinate operational communication with families and staff
- Support coaches with roster management and attendance tracking
- Help ensure smooth day-to-day academy operations
✅ Qualifications
- Proficiency in order management and invoicing processes
- Strong communication and customer service skills
- High level of accuracy and attention to detail
- Ability to work collaboratively in a team-oriented environment
- Familiarity with sales administration software or CRM systems is a plus
- Excellent organization and multitasking abilities
- Customer-service oriented mindset
- Strong problem-solving skills
- Ability to work in a fast-paced sports environment
- Proficiency in Microsoft Office, Google Workspace, and CRM systems
- Flexible schedule, including occasional evenings and weekends
🌍 Preferred Qualifications
- Experience in sports administration, sales, or customer service
- Passion for soccer and youth development
- Experience working with families and youth athletes
- Bilingual skills are a plus
🌟 Why Join Us?
- Be part of an ambitious and international soccer environment
- Help shape the experience of young athletes and families
- Work closely with coaches, management, and academy leadership
- Contribute directly to the academy’s growth and success
📍 Miami, Florida — On Site
📩 To apply, please send your resume and a short introduction.