Business Systems Analyst

Our client is seeking a Business Applications Analyst to support critical financial, HR, and operational platforms in a fast-paced, collaborative environment. This role sits at the intersection of technology and business operations, serving as a key escalation point for complex system issues while also contributing to reporting, enhancements, and system improvements.

The ideal candidate brings a strong analyst background, enjoys problem-solving, and is comfortable working with both technical teams and non-technical stakeholders.

• Serve as a primary support resource for enterprise financial, HR, and related business applications, handling advanced issues and user inquiries.

• Build and deliver custom reports, queries, and data extracts to support operational and management needs.

• Partner with internal IT teams, vendors, and consultants to implement system improvements, upgrades, and fixes.

• Act as an escalation point for higher-level application support issues originating from the Help Desk.

• Evaluate business processes and system workflows, recommending improvements that enhance efficiency and usability.

• Support application deployments, patches, and upgrades, coordinating timing and communication with impacted teams.

• Create and maintain system documentation, user guides, and support materials.

• Provide post-implementation support and assist with user training and knowledge transfer as needed.

• Maintain awareness of business operations, including finance, HR, and select legal-adjacent processes, to better support system users.

• 3–5 years of experience in a business systems, applications, or technical analyst role.

• Strong communication and client-service skills with the ability to work effectively across departments.

• Proven ability to analyze complex processes and translate business needs into system solutions.

• Experience supporting financial management, timekeeping, billing, or similar enterprise systems.

• Working knowledge of SQL (MSSQL preferred), data integrations, ETL concepts, APIs, or automation tools.

• Comfortable working independently while collaborating with cross-functional teams.

• High attention to detail, especially in change management and production support environments.

• Bachelor’s degree in a technical or related field preferred.

• Experience with legal or professional services platforms (such as Aderant) is a plus but not required.

This is an excellent opportunity for an analyst who enjoys being hands-on with systems, supporting business users, and making a tangible impact on day-to-day operations. Our client offers stability, meaningful work, and the chance to grow within a well-established organization.